Asus India — Laptop ZENBOOK DUO behaving abnormally since the day I got it
K
Kritigambhir
from Meerut, Uttar Pradesh
Nov 27, 2021
Hi. I bought this laptop in August 2021 and since then it has been making me face so many issues. I have tried contacting ASUS but usually got 0 response. 1. The laptop heats up real quick, like it's on for 15-20 minutes and it's as hot as a house on fire. 2. It has been really slow, hanging a lot, and showing a blue screen error now and then. 3. It has been behaving abnormally sometimes - showing weird sceen waves (have recorded for proof) 4. Now suddenly it's touch has stopped working - tried all settings and even resettting the laptop. I have had a really bad experience using the laptop. This has caused me so much problems in my work life as I am a Graphic Desginer and my laptop is all I use to work. Apart of that it has really been a mentally exhausting and upsetting experience for me going through all the above mentioned. Now all I am really looking for is a refund for the whole amount and I'd return the laptop with all the accessories bills etc. Please look into it and take the laptop with a full refund of my amount.
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