Asus India — Many issues with my Asus mobile - No response from Asus service

Address: 600097

Website: www.asus.com/in

I am using "Asus Zenfone 5 A501CG" and I bought this mobile in Jan 2015.
For last 6 months I am facing lot of issues in this mobile and I have raised concerns to support team through MyAsus application in mobile.
I used to get a acknowledgement after that I didn't get any response from the support team.

I am writing this since I am not able to use the mobile as every day I am getting new problem with my mobile and I am not in a position to afford a new mobile.

I am very frustrated as I am not getting any response from your side after I have raised concerns many times.

I am facing issue with my Asus mobile for last 6 months and I am raising complaints for last 6 months, complaint numbers listed below,
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Finally today I found the service center in Chennai and faced bad experience from the people from the service center.

They simply said that the warranty period got over and you have pay Rs.500 to install software.

I explained them that I am facing the issue for last 6 months and I didn't get any response from Asus. For that they told that they cannot do anything.


Thanks,
Venkatesh S
Chennai
+91-[protected]