Asus India — Misleading Information and False Representation of Asus Repair Center Location

Address: F1 INFOSOLUTIONS & SERVICES PVT LTD Shop No 168 Block No 6 Sda Commercial Complex Shimla, 171009

Dear Asus Support,

I am writing to express my dissatisfaction with the information provided on your official website regarding the location of an Asus Repair Center. Following the details on your site, I visited the specified location only to find it completely empty, situated in a forested area with no sign of any shop.

Additionally, when attempting to contact the provided phone number, the individual I spoke with claimed not to be affiliated with Asus. This misleading information has led to a significant inconvenience and wasted time on my part.

I kindly request an investigation into this matter and an update to your website to ensure accurate and reliable information for other users.

Sincerely,
Aditya Thakur
Was this information helpful?
No (0)
Yes (0)
Asus India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1255
    Pending
    0
    Resolved
    144
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information