Asus India — Mobile not working - motherboard issue

Address: 560093
Website: www.asus.com/in

This email is to bring to your attention on how unhappy and unsatisfied i am with the experience with asus customer service. I would appreciate your patience in reading through below and help.

I have called customer care many a times but there is no proper response, the phone is having problems since 3 months now, everytime it starts automatically, the battery does not get charge properly. When i saw checked online about asus zenfone 2 i came to know that there are issues with the mother board.

I request you to service my mobile or replace the mother board, i bought this mobile exact 1 year before, and you must cover this in the warranty since there is no proper response from your customer service.

Awaiting response from you.

Regards,
Piyush
[protected]
Was this information helpful?
No (0)
Yes (0)
Asus India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1255
    Pending
    0
    Resolved
    144
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information