| Address: First Floor, Unit No-116, Building No-2, Sanjay Mittal Industrial Premises Co-Op Soc Ltd, Andheri Kurla Road, Marol, Andheri East.400059 |
I have submitted my ASUS rog stirx b450-f gaming motherboard to the service center in Andheri, Marol, but its been a month and I haven't got a properly working motherboard in replacement and on top of that service center is not ready to check or test it in front of me. They say its not their job to test it and up till now i have gotten defective replacement untested by company and service center
They have registered 3 cases in offline and given 3 RMA no.
1st on 07/04/21 RMA no. INAPM30222 which they rejected at first after that I got call from ASUS that they will take it.
2nd on 10/05/21 RMA no. INPNM40057 in this i got replacement which was defective and was not working then they took it and gave me another motherboard which they didn't test it there even after telling me to bring my whole system for testing but they refused it when i got there. They say they don't have any engineer at this service center but they have they just lie and give excuses.
After this I called technician from outside to check what's wrong with the system and even he said motherboard has issues that its defective.
3rd on 21/05/21 RMA no. INPNM50181 they took it to submit replacement request.
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