Asus India — Not properly listening to customer

Address: Durga city center

I recently changed the battery in warranty but after 3month again the battery is damaged and heating problem started . So i visited asus service center again nd they said that your battery has to be changed so i asked them so what's about heating they said they check it only after when they put new battery in it .. I said that before ordering new battery why they are not checking what is the main cause of heating if it is battery then remove the battery and check it with power plug that it is heating or not but they didn't listen at last I ordered to purchase battery... Nd when I asked that why the battery issue coming again nd again so mam is saying that you are overcharging may be i said no so she saying that how they believe they are not looking us in home.