Asus India — order for usb cable

I ordered usb data cable for my phone from service centre cooperative infotech ltd on 25-9-18 and it is going to be 11 days but still i don't get any usb cable service centre said that they will call me within 7 days and now it going to be 11 days but no call from service centre when i call customer care they are saying u ordered for your usb cable on 1-10-18 but i am having receipt of order of 25-9-18 i can't believe how they are cheating customers providing wrong information still they are saying come with in 2-3 days. Worst customer service i ever seen worst service from asus never going to buy asus product again. My rma no inubja0007