[Resolved] Asus India — Phone not repaired by Service Center

apoorvgupta29

from Raipur, Chhattisgarh

Sep 13, 2016

Address: Gwalior, Madhya Pradesh, 474001

My phone was not repaired by the service center from last one month. Everytime when I go there they offer me 16 GB Mobile but I want my 64 GB ASUS ZenFone 2. When I sent mail to their customer support they told the you mobile is ready you can picked up but when I go to service center they replied it will not give me same offer again.

RMA No.: INBG680046
Contact No.: [protected]

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Sep 13, 2016

Complaint marked as Resolved

Who marked this complaint resolved. After registering complaint immediately receive a call within in 5 seconds from this number 7291824574 asking my debit card number to refund full amount of mobile. Sir, to deposit money in account need account number only not debit card number.

Asus India customer support has been notified about the posted complaint.

Sep 09, 2016

Akshay sagar's response Please slice the problem as early as possible

Sep 13, 2016

Updated by apoorvgupta29 After registering complaint I immediately receive a call from this number [protected] asking my debit card number to refund full amount of mobile. Sir, to deposit money in account need account number only not debit card number.

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Comments

Akshay sagar

from Bengaluru, Karnataka

Sep 15, 2016

On regarding of above I'll purchase the ASUS ZenFone 2 550 ml on flipcart order id OD[protected]
But today my mobile display was broked
I don't know how it is
Asus says that this mobile have corning gorilla glass 3

Please slice this problem as early as possible

With
Akshay.S.G
PH:[protected]