Asus India — Price discrepancy in phone spares

Address: 411057

Website: Asussupport

I had approached the Asus service center, Pune for getting my screen fixed for ZenFone2 - ZE551ML. The Asus staff told me the cost for the same would be 4700 INR. However, the sceeen for my phone model(authentic) is available for less than 3000 INR online and with other dealers. The staff of the store is not able to provide any information regarding the discrepancy in prices. Moreover, the prices of all screens are around 5000. This implies that a phone worth 10000 and a phone worth 15000 both have the same screen.
No one from Asus is ready to answer my query and their intention to exploit and mistreat a customer is clearly visible from their behavior and general outlook.