Asus India — Repair problem

Manish Jaroli

from Delhi, Delhi

May 2, 2017

Address: Thane, Maharashtra, 401504

Website: www.asus.com/in

I have submitted my asus zen phone on 07/04/2017 via rma number inr6h40139 for memory card detection problem but till now i have not received any message that my mobile is repaired or not.

They are tailing that they have replace the motherboard but new motherboard was also faulty, hence they have requested for new motherboard again and till now they are waiting for motherboard.

Its around one month over for repairing, why there is so much delay in rapairing.

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Comments

Garima18

from Indore, Madhya Pradesh

May 10, 2017

Mobile screen has manufacturing defect for which we went to customer care where he refused to accept the request and the behaviour was ruthless, , kindly take the matter into consideration as soon as possible before the expiry period ends..we have been dealing with your many products this time i m really pissed of with the product.