Asus India — Screen flickering issue since purchased.

Address: Bhubaneswar

Since from the beginning i had purchased the laptop, i am facing problem of screen flickering issue for this i went to the seller but they said you will be getting service from the centre as 7 days have been passed. When i visited the first time for service centre they received the laptop with the RMA no. INF6NB0047 on 2/11/2022 solution provided replaced the display
but my issue not resolved 2nd time submitted the laptop with the same RMA no. INF6NB0047 they received it within 7 days they returned saying issue resolved it was software issue.
Again after 12-15 days same issue faced submitted 3rd time RMA no. INF6NC0287 received it after 7days saying issue resolved OS had been reloaded & working fine.Then again 4th time same problem again new RMA no. INF6R10102 after 12 days received back by saying its working fine as its a software issue and we have consulted the MS office team and got resolved. And now 5th time i have got the same problem after a month what shall i do all time i cant visit to service center and submit my laptop for the same issue and they are denying for a stand by also i have purchased for the job which i am facing very problem to manage my work. Kindly help me out from the problem, i need a permanent solution or need to replace the laptop.
Was this information helpful?
No (0)
Yes (0)
Asus India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1255
    Pending
    0
    Resolved
    144
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information