| Address: Chennai, Tamil Nadu, 600049 |
Hi guys i bought a phone from asus at the cost of 9600 four months back. It was working fine but all of a sudden the display went black but i am able to feel the vibration and charging sound. I stepped into service centre who said they will fix this issue in 5 days of time . Today morning i recieved a mail which has driven me insane. This company is a crap and a real joke. Is this the way you increase your bank balance
Dear Sir,
RMA NO: INF8610757
CUSTOMER NAME: IMRAN
As per your complaint, we have found water lock inside the unit and it causing the issue with main board and sub board. Is not covered under warranty. So we have tried to reach you through phone, but unable to reach your for quotation. Here we have attached quotation details, kindly find it and give me confirmation for resolve the issue ASAP.
Quotation details:
Part Cost
7810
Discount
0
VAT
390.5
5.00%
5.00%
Service Charge
500
STAX
0
Total
8700
Terms & condition
1. This is just an initial estimate the final cost of repair may be lower or higher, then the quote mentioned above depending if the product starts functioning well after replacing the mentioned spare part. In case another part is required after replacing the mentioned spare part a revised estimate will be informed.
2. Validity of this quotation is for a period of 15 Days from the date of issue.
3. No cancellation will be Entertained once the repairs/replacement are confirmed Was this information helpful? | 
