Asus India — Sue for any motherboard in asus zenfone 2.

Address: Mumbai City, Maharashtra, 400002

Subject :issue for an motherboard in asus zenfone 2.

Dear sir / madam,
I ishwarlal gupta, boughtan asus zenfone 2 from flipkart 15 months back.in same day there was an issue in detecting memory card, and later there came the problem that my mobile get hanged frequently.in which i have just used my phone for whatsapp, facebook and instagram and nothing else. And now after fifteen monthson 06th november 2016 (Sunday) my mobile stopped working; the screen got blanked, it only shows the charging indication sign on screen.
The next day on 07th november 2016 i hurried to asus service centre and they kept my phone for one day; and flashed the mobile; because of which my now my phone is dead. And the service centre people are saying that the problem is on motherboard which will cost 10, 488/-
Before i gave my phone to the service centre; atleast there was showing a sign of charging on the screen; but now the phone is fully dead.
Now i just want my phone to be repaired or replaced by the company. And you’ll are the responsible for the same and for the lost of all my data on the phone… as how can such a big company can use a cheap quality of motherboard…?
I just want my phone to get repaired or replaced …. And if i am not getting this work i will make this issue viral and register a complaint against your company.

I am sending the details of the phone with the scanned copy of the phone details box.

Please take a note on this and reply me as soon as possible within a day…
Thank you…

Serial no. – f6azfg18t652.
Imei1 no.- [protected].
Imei2 no. – [protected].

My email id – ishwar. [protected]@gmail.com
My email id2 – [protected]@gmail.com
Mobile no. – [protected].
Mobile no. 2 – [protected].
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Asus India customer support has been notified about the posted complaint.
 
3 Comments

Comments

Only one month old my Asus Zenfone Max but display is not working
Dear sir,

my name is Ashokkumar.my mobile number [protected].I have used ASUS_Z010D model mobile.some after days my mobile battery charge will be reduces automatically..morning i have charges 100% battery..not used any application full days but charge reduced and mobile will be swich off..please...
I have exactly similar issues . Bought a Zenfone 2 via flipkart. After 8 months the adapter and the charging usb cable started malfunctioning and after 14 months one day even the phone stopped working and only thing it shows is the usb symbol. Motherboard replacement costs nearly buying a new phone. Can't believe Asus motherboards are so cheap and short lasting. Customer care facilities are super poor and terrifyingly high.

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