Asus India — T100chi asus notebook repairs

Address: Mumbai City, Maharashtra, 400053
Website: Consumer complaints

My ASUS T!00CHI Notebook was not charging properly (connecting and disconnecting the charger) from the day I purchased it from AMAZON in USA on 16th Aug 2015..
when I took it to the service centre in India on[protected] I was told that the USB socket which is a part of the motherboard is broken and hence not under warrenty. They gave me a quotation of Rs. 14800/- for it which I reluctantly agreed to as the repair cost was almost the same as what I had paid for the new notebook. (USD 279/-)
The RMA number provided by them was INUL5C1558. till today 4th feb 2016 they have said they could not find the spares.
ASUS should provide an alternative New equivalent notebook free of charge or at a discounted 50% rate.
Regards,
Khushroo Mistree
Was this information helpful?
No (0)
Yes (0)
Asus India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1255
    Pending
    0
    Resolved
    144
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information