| Address: Asus technology pvt.ltd,shah industrial estate, supreme chamber, veera desai road Andheri West Mumbai 400053, Mumbai City, Maharashtra, 400053 |
Dear sir i purchase a new phone asus zenfone max pro m2 on[protected].in this phone major issue like battery drain, screen freezing, touch issue heating issue and the biggest problem in camera when i contact to asus they said they will fix it by providing fota update after few day i get a new update when i update issue do not resolve they will provide only security patch after that again i contact asus india they again said we will provide you pie update very soon and we will fix all the bugs and problem don't worry again. The ceo of asus india promise that they will push the update of pie before 15 april 2019, and i get the update on 11th april by updating my phone it will restart again and again and the same problem is there after the update i think asus india not doing their job they are fooling the customer after many try i feel hopeless then i contact to consumer complain helpline and writing a complaint against asus india. I want that asus india take my phone and give me my money back because phone in under warranty condition so they are not improving the service i want from government of india to compensate my money because asus india giving so much trouble so they should provide compensation only hope from government of india, and dear sir i provide some screenshots or video of asus india twitter page everyone complaining that they are not providing good software and value of money for that product if you want to check you can also so check asus india twitter page then use know the truth of asus india.
Phone details:- serial number - jcaagf054812rv6
Neme:-navneet kumar rai
Ph. No [protected].
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