Asus India — Unethical behaviour of service person

Address: building no 2 mittal Industrial Estate marol Andheri East mumbai 400059

I visited a ASUS service center to raise a issue with my A15 model laptop, they told me to factory reset the laptop first then afterwards told me to wait for 1 hr and rejected to keep laptop in service center, rudely reponseded take your laptop and come back after one hour. i quietly took my laptop and never return back. pls take action against such careless worker .