Asus India — Very poor service - not getting my cell phone repaired in warranty period

Address: New Delhi, Delhi, 682040

Website: www.asus.com

My asus cell phone got display complaint during warranty period, i approached asus service centre at kochi and handed over the same to them for repair on 4/8/2016 against rma number inuj680111. After 10 days when i approached service centre they are telling that the required spare is not received and they did not know when they can except. Then i called ausu customer care they also responding very poor way. They are telling that they cant commit when the required spare can be available at service center.

This is very pathetic service i ever faced in my life, even in warranty period the service of the asus is like this way. Then how can i get a better solutions.

Please help me to get corrective consumer action against the asus.

Thanks & regards
Sanoop
Kochi
Kerala
Phone : [protected]