| Address: Rajkot, Gujarat, 360001 |
| Website: asus india |
I went to the service center on 5th april 2016 as my asus screen got damaged.
I came to know that this would be chargeable, so i thought of taking my phone back, so i asked for my phone, he had taken out the back cover of the phone by himself, but now he wasnt able to find the back cover. I was still cooperative and was helping him find it around his table, but he instead accuses me of not giving him the cover at all, in a very rude and pathetic way. He used slang and after a few more minutes of searching for the cover he was able to find it.
Even after knowing that it was his own fault, he still instead of apologizing, argues. Such behavior with customers is not acceptable on any terms. I ask you to train your representatives to be atleast cooperative with the customers.
I submitted my phone, it got repaired and returned. That process was ok and fast.
But the behavior of the incharge there was so insolent and rude that i literally felt infuriated.
I am writing the following details so that you get more information.
His name -- sanjay chawda
Date of incident -- 5th april 2016
My name -- anu aggarwal
Service center address --compuage infocom ltd.
C/o bharat & co, nr.Philips arena showroom,
B/h haribhai hall,
Opp. Kotech tower,
Off. Dr yagnik road ad, rajkot-360 002
City: rajkot
State: gujarat
Contact number:[protected]/2789688
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It means you guys sold me old phone or out of warranty phone . please help to resolve.
I have purchase this phone from gambhir electronic burari