Asus India — zenfone zenfone max pro (m1) (zb601kl);asus service no=a[protected]

vinod10117

from Sheoganj, Rajasthan

Sep 18, 2018

Website: ASUS CUSTOMER CARE

Rma no. Ing6j80310
Mobile serial no.. J7aagf00y753m6p (Zenfone max pro (M1) is given for repair on dtd.. 30.08.2018 at jaippur, rajasthan.
Issue: screen damage
Till date no one is able to say when mobile will get repair, as required by service center, i had deposited advance amount which was required by service center.
I had not purchased mobile set to keep in service center.
If services cannot be provided then product is not to be sold.

What i should do?.
Can anyone reply?

Vinod kumar
Bikaner
Contact detail: [protected]

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Asus India customer support has been notified about the posted complaint.

Sep 18, 2018

Updated by vinod10117 fresh date is given by service center 27.09.2018

Date per Date

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Comments

vinod10117

from Sheoganj, Rajasthan

Sep 22, 2018

Dear Sir,

Till date i have been harrashed badly by your service center due to you (company) is not supporting for required parts.

If Company unable to supply parts, I am ready to pay your screen charge as demanded by service center, you plz provide me new Mobile phone.

service center of jaipur where mobile is given for repair is refused to do anything.

And your call center they are just keeping on hold for longer period and unable to solve issue.

reply me earliest.
nO ONE HAD CONTACTED TILL DATE, I AM BEING HARRASHED BY SERVICE CENTER AND THEY ARE GIVING DATE PAR DATE LIKE jUDICIARY cELL.