| Address: New Delhi, Nehru Place (Devika Towers) |
I had submitted my laptop in Nehru Place service centre - New Delhi (Devika towers) on 18th Aug 2021 with the only issue of display and everything else was working fine (INIHM80361)
The team somehow fixed it and I went to pick it up on 4th Sep.
However, while testing the same in the service centre, the function keys were getting auto enabled & disabled.
Initially the team tried to hide this from me but after a debate, they admitted that the issue occurred while they were fixing the screen.
I was being told that they have messed up with the keyboard and I should bear the cost to get it repaired.
I left the laptop for them to repair the keyboard issue.
On my 2nd visit on 11th Sep the issue still prevailed but the team said it will go away after windows update.
However, when I came home, updated the laptop and tested the same, I am still facing the same keyboard issue.
This is highly disappointing and unprofessional. Was this information helpful? | 
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