Asus — Mobile handset

Address: 411051

Website: www.asus.com/support

From: "sanjay chandrakant deokar" Mon, 26 Oct '15 10:08a To: "ASUS" Show full Headers | View blocked images Dear Sir, Waiting for feedback. Thanks & regards, Sanjaykumar From: "sanjay chandrakant deokar" Sent: Tue, 20 Oct 2015 10:33:21 To: "postmaster", "mathew_m Steven" Subject: Re: 未傳遞的主旨: Reply Email Dear Sir, Waiting for feedback. Thanks & regards, Sanjay From: "sanjay chandrakant deokar" Sent: Sat, 17 Oct 2015 14:31:18 To: "postmaster ", "mathew_m Steven " Subject: Fw: 未傳遞的主旨: Reply Email Dear Sir, Waiting for feedback. Thanks & regards, Sanjay From: "sanjay chandrakant deokar" Sent: Fri, 16 Oct 2015 15:21:28 To: "[protected]@asus.com", "mathew_m Steven " Subject: Re: 未傳遞的主旨: Reply Email Dear Mr. Mathew, Mr. Kundan, I am not satisfied with phone performance. I would like to raise complaint about your product. I purchased ASUS ZENFONE 5, from very first day, touch pad & lagging / hanging issue was observed & same was also registered on customer care no. & complaint was lodged through email. As per your delegate's instruction, i tried some setting, it could resolved the issue for time being. Same issue's were observed, every time I was resetting the phone. Your representative asked me to visit, near by service center. Because of by working hours, I could not get time to submit phone till October. I was fade up with the phone. I deposited phone in last week at your service center "Regenersis, RMA NO. INUN5A0179". Last saturday 09.10.2015, I received phone. I have also mentioned remark on inspection report, that I will check for performance. Also inquired about problem, got information, there was problem with software. Now again, same problem is observed. I don't know, what to do? I think you should give me alternate phone, which will help me in such period. Thanks & regards, Sanjaykumar [protected] From: [protected]@asus.com Sent: Wed, 07 Oct 2015 11:27:30 +0530 To: [protected]@rediffmail.com Subject: 未傳遞的主旨: Re: Reply Email ASUS Customer Service Center ([protected]@asus.com) Dear Sir, I hv dropped my handset at your service center Regenersis, RMA NO. INUN5A0179. Pl look into. Thanks & regards, Sanjaykumar [protected] Alternate no. [protected] From: ASUS Customer Service Center Sent: Sat, 26 Sep 2015 10:32:33 To: SANJAY KUMAR CHANDRAKANT DEOKAR Subject: Reply Email Dear SANJAY KUMAR CHANDRAKANT DEOKAR, Thank you for contacting ASUS Customer Service. My name is Nitin Soni and it';s my pleasure to help you with your problem. [CASENO=A[protected]] Please find below the details of the service centers:- Regenersis (India) Private Limited 020 30550096/97 Regenersis (India) Private Limited, Flat No. 5/6, 1St Floor, Dinprabha Apartment, Nal Stop, Next To Rajmal, Lakichand Jewellers, Karve Road, Pune -411004 Compuage Infocom LTD 020 65604002 Ground Floor, 1327/A, Sadashivpeth, Bharat Natya Mandir Road, Pune - 411030 Welcome to refer Asus support website: http://www.asus.com/support If you continue to experience issues in the future, please do not hesitate to contact us. Best Regards, Nitin Soni ASUS Service Center