Asus — Model number issue, poor power management, sound quality and keyboard issues

Regarding ASUS TUF GAMING F15 FX566LI (as indicated on the box) with i7-10870H processor and 8 GB RAM. Complaint is after using it for over four months.

Model number indicated as FX566LI on the box, but detected as FX506LI. ASUS website also does not have any drivers available for the model FX566LI but only for the model FX506LI.

Results in "DPC Watchdog Violation" error if source of power is changed between switching off/hibernation and switching it on again. To explain, if we hibernate or switch off the laptop while using battery, we have to switch it on again only on battery. Similarly, if we switch off the laptop while connected to the mains, then we have to switch it on only when connected to the mains. Else, we get “DPC Watchdog Violation” error!

The keyboard is a full-size keyboard and includes the number pad. The mouse pad is centred on the laptop. Result - the right thumb is almost always on the mouse pad while we are typing. This makes touch typing of the keyboard a lot more difficult with several mouse clicks or cursor drags during the typing. Also, keyboard does not have ‘Num Lock’ key lock indicator. Need to press any number key to know the status of the 'Num Lock' key. Many a time, the cursor moves to a different location when 'Num Lock' is off and it becomes difficult to come back to the place where we are editing a long document written by others.

Speakers and in-built microphone array are very bad. Need to speak to the microphone at a distance of about 6 cm to be heard. Can't be used for calls without connecting an external headset.

Warranty is not easy and costly. Available only in USD and not in local currency!
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Asus India customer support has been notified about the posted complaint.
 
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For your kind information, Few laptops models are having different name In box ..
for example I have asus vivobook 15 R542UQ which is written in box, but actual model is X542UQ which is detected in BIOS and on windows os.. so I update drivers from X542UQ asus website.

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