Asus — No sound in incoming calls

Address: Kozhikode, Kerala

I use zenphone 5. i update it 2 day ago. but after that I faces problem in my Incoming call. when I receive any incoming call then I can't hear voice and same as the other person even can't able to listen my voice. this is only in incoming call. I faces this issue from last 2 day, after that i change some some setting but still not solve my issue. please help me on this issue. My email id : albp303 @gmail.com thank you Adarsh P M