[Resolved]  Asus — Not good response

Address: Kolkata, West Bengal

I have an Asus Notebook having model no. and serial no. K55VJ SX120D and CANC0CV[protected] respectively. My problem started with a battery issue. I called at[protected] and when I told the person who received my call about the issue he gave me a traditional solution which was just to restart and to move into the new updated version of win 8.1 or win 8. Well I did the same thing and wow, the problem remains. So I called at the number again and the call gets disconnected every time I make a call, i.e. call unavailable. I thought it might be some technical fault and so I tried next day and the same thing happened. After next day, next day and next day, I've reached in a critical situation and it is that my warranty period is soon gonna end by 22nd Aug of 2014. So I got tensed and I thought to extend my warranty period befor solving the issue and I approved that from asus but don't know how much amount I've to pay. As the Asus toll free no. is unavailable, so I had to search the other Asus numbers of Kolkata and I found many. But when I asked them about the price of warranty extension, they gave me another no.to call. Well, I called at that another no. and they also gave me another no. and this is still ongoing. Now I'm just frustrated as I've dialed enough of these no.s.

I don't know what I'm gonna do now as it's just three days after when my notebook warranty will be ended.
You know what ASUS SERVICE SUCKS. Sorry to say but it's true and you all are gonna admit it.

Sorry ASUS, but it's true.
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Aug 14, 2020
Complaint marked as Resolved 
 
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