Asus — Not receive service within 20 days

Address: Nashik, Maharashtra

I have send my mobile for repairing at your registered service center at Nashik (Maharashtra) on 23rd June 2015, immediately after one month of purchase of mobile. After 8 days, I communicate with the person-in-charge of that center and he replied that its water damage so I have to pay the cost for the same. I immediately said him to send me quotation for repairing. But he didn't send or even reply to my calls un till 17th July, 2015. He said he already send me mail but I didn't found it in my mail box. and the cost as per your company quot is 10120+1220 (taxes extra). In this cost I may purchase new phone then why I need your service after 20 days from giving Mobile? Also my mobile was in working condition at the time of giving it for services. and now it is totally damaged. I need justice for it. I'm going to file the case in Consumer Forum regarding this as my mobile not repaired within 20 days from the date it given and my time and money waste for communicating with your service center. I hereby attached scanned copy of Service order form and photos of mobile which was as it is in the situation from the day I given for service.