[Resolved]  Asus — Repacement of Zenfone 5assembly lcd touch Screen digitizer instead of screendigitizer

Address: Angul, Odisha

when my zenfone5 droped from 20 cm height the touch screen got crack/broken only.other operation/function of phone is 100% ok.After contact to the service center Bhubaneswar india, they advice to change the total LCD assembly cost of Rs 8000/- .this is apenic condition for a customer having 10k phone charge 8k for only the broken of glass. then i tried to find out the parts in online which is available in different china company with marketing by alibaba, ebay. the main thing is that where athe abobe two parts are separated the screen digitizer and lcd part.. why the service center not provided the spare separately. plz provide only the screen digitizer cost of 25 dollar instead of total assembly 59dollar.
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Aug 14, 2020
Complaint marked as Resolved 
 
7 Comments

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Yes boss iam also having same problem
Yes boss iam also having same problem itsvery toooooomu h cast for screen glass
I m from Bhubaneswar..In F1 service center Bhubaneswar dey r demanding 6500 Rs for replacement..bt in F1 kanpur dey r demanding only 4000 Rs..I complained to Asus bt dey don't gave me valid reason yet..
5
I have the same problem too. In chennai the service centre is asking for Rs.3800.I had asked a friend of mine to check with them. I am wondering how a phone that I bought for only 6000 only, that I have to shell out such an exorbitant price for replacing the screen. It seems that the company in their quest for selling their phones, they never bothered to take care of the customers untold miseries.This only reinforce an important truth that all that dazzles is not gold. Asus is a substandard company with even more substandard product. Period!.At such a price I am not going to replace screen.iwill be happy to opt for samsung phone. Once bitten twice shy!
I'm also facing same issue, Asus service center is very bad.
I'm also facing same issue, Asus service center is very bad. will never buy Asus products...
hmm good .Hey all only touch cannot be replaced. dont do such thing. buy lcd+touch. dont buy on aliexpress .com its fake. i got empty parcel

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