[Resolved]  Asus — Replacement of Zenfone 5assembly lcd touch Screen digitizer instead of screendigitizer

Address: Angul, Odisha

when my zenfone5 droped from 20 cm height the touch screen got crack/broken only.other operation/function of phone is 100% ok.After contact to the service center Bhubaneswar india, they advice to change the total LCD assembly cost of Rs 8000/- .this is apenic condition for a customer having 10k phone charge 8k for only the broken of glass. then i tried to find out the parts in online which is available in different china company with marketing by alibaba, ebay. the main thing is that whereas the above two parts are separated the screen digitizer and lcd part.. why the service center not provided the spare separately. plz provide only the screen digitizer cost of 25 dollar instead of total assembly 59 dollar.

Complaint by
S K Badpanda
[protected]
[protected]@gmail.com
+3 photos
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Aug 14, 2020
Complaint marked as Resolved 
 
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