[Resolved]  Asus Technology Pvt. Ltd. — not repairing/replacing motherboard which got defected in warranty period

Address: Agra, Uttar Pradesh

I have purchased mother board of ASUS company.serial no. ACMOAD185868 dated 18/05/2011. And it is having a warranty of 3 years Now the mother board is not working. I contacted ASUS service centre. The person told me that it cannot be repaired. So I requested that person to replace the same, but he refused to give a new motherboard and gave me one old motherboard which was also not working. I contacted the ASUS support department, but they also refused to change the motherboard with a new one and saying that they can provide me only the second hand ( old ) motherboard. When my motherboard is in warranty period, It should be either repaired or replaced with a new one.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1255
    Pending
    0
    Resolved
    144
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information