Asus — VERY BAD CUSTOMER SUPPORT

I have purchased Zenphoen 5 during Dec' 15 as per Model No.EAAZCY212520. Now it is at your Calicut Service Centre(AXEL SERVICES) for the 3rd time with same complaints of OVER HEATING & LOW BATTERY BACK UP. Your service centres are not provided with spares to replacin in time and customer are ultimately getting cheated only because of the purchasing AZUZ; NOT GETTING SERVICE IN TIME & NOT REPLACING THE PRODUCTS IF SERVICE MAY DELAYED MORE DAYS. My Zenphone 5 is at service since 16/03/2015 as per RMA No.INW2530133 the persons from the service centre was tried to return without clearing the complaint on 20/03/2015 but I was not ready to receive the same and they put it for another service as per RMA No.INW2530186 on 20/03/2015. I didn't any positive answer till now; they are telling they are waiting for getting Spare parts from Company. What I have to do? Pls adive me .. if the situation remain the same what will be your next step... I think my phone may be always at your service centre during the warranty perriod... Please look into the matter seriosly and resolve the same ultimately.. ABDULLA KOYA K.P Feroke, Calicut, Kerala Tel: [protected] [protected]@gmail.com