Similar thing is happen with me my phone getting damaged they said that this physical damage of screen so no warranty and service centre took 5000 for it change it with in some hour even though it was gorilla glass 3 and it should must be cover under warranty .But after 6 moth I have faced issue with mic phone . I gave them to repaired it since last 8 days .So i called them in morning asked whether my phone is ready or not, they said me ya it is ready but when I reached there they tried to explained me that phone is ready but warranty is not approved formed bangulor so can't deliver it to you. Which is worse service I have ever seen .If you not getting approval with in 8 days even when india move towards digitisation, it is too much worst ever ever experienced by any mobile services. I need action about late service of warranty .Which cost me time and money both as I need to travel 15 km to reach service centre.
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