Asus — Zenfone 2 bad service

Address: Indore, Madhya Pradesh, 452001

I own zenfone 2 551ml my recent experience with its service has been really bad, i have given my zenfone for repair on 19/10/15 but i am waiting to get my phone as service center is extending delivery of phone every time i visit them, it has been 18 days that they have informed me that i have been allotted a new phone but still i can not see any updates online portal, .I cannot buy a new phone for temporary use neither i am getting any positive response from your side, kindly look in to the matter seriously otherwise i will put this matter in consumer court.