Ava Merchandising — smart watch not turning on

Das Aarunee

from Delhi, Delhi

Sep 19, 2019

Address: New Delhi, Delhi, 110075

Hi,

I have purchased two hottech smart watch today from your store in delhi airport at around 4 30 pm. I did not switch on in the airport before purchasing it. When i came home and tried switching it on, i am unable to. I have tried charging but it does not gets on. There is no luck even after multiple tries.

Please let me what is the replacement process.

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AVA Merchandising customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2019

AVA Merchandising Customer Care's response Dear Sir,
AVA Namaskar!

Sorry for the inconvenience caused to you. kindly share your transaction number abd registered contact number so that we can look into this issue and assist you in this matter or write to us at [protected]@avamerchandising.in you can call us at[protected]:00 AM to 06:00 PM Mon-Sat

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Comments

gravikumarsetty

from Mumbai, Maharashtra

Dec 3, 2019

I bought the hottech earpods at chennai airport on 10 nov. 1 pod stopped charging the next week. I was searching for the platform to notify you. Pl help to replace. My contact number [protected] and mail id [protected]@gmail.com and the invoice number is 2657735