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[Resolved]  Axis Bank — Axis Bank and Blue Dart Credit card shipment issue

Address: Kolkata, West Bengal

I had a courier AWB # [protected] of Axis Bank Credit Card and it should reach to my address within 11th July and within this time I didn't receive a single call from blue dart regarding my address clarification. but its not delivered due to incomplete landmark of my address. Yesterday on 12th July (Sunday)got 4 missed call from [protected] and told me that my Axis bank letter is with him(Don't know his name ) . I just asked if you have courier then why you are giving missed call instead of call. that person returned my courier. Please provide me the full details where I can send the legal notice and ask for compensation.I was about received very Confidential letter from bank. I complaint the same to Axis bank customer care but didn't get any resolution. Application Ref Num : 5459506. Thanks, Snigdha Adhikary [protected]
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Nov 17, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2018
Axis Bank Customer Care's response Hi, we'd like to help.Please visit us at https://bit.ly/2odp3nV to have quick answers for your queries. Thanks for writing in! Regards, Team Axis Bank
 
6 Comments

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Comments

My axis Bank credit card not delivered, Blue dart delivery boy neither reach not contact to me.
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My axis bank credit card not delivered
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Axis Bank Customer Care's response, Feb 12, 2019
Verified Support
Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Regards, Team Axis Bank
Even for me this happened
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I had been in chat support for more than 2 hours but its like agent will be with you shortly disconnected and tried again still the same worst service in private sector.

I was recommending to everyone once now i am fed up with their services
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My axis Bank credit card not delivered, Blue dart delivery never tried to reach and contact me to deliver, but i got message it’s returned because o[censored]ndelivered
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Axis Bank Customer Care's response, Apr 17, 2019
Verified Support
Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
My axis Bank credit card not delivered, Blue dart delivery boy neither reach not contact to me. It seems they have been saying they have attempted but in reality they are just lazy enough or don't want to come to deliver at my address !!
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