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Axis Bank Complaints & Reviews

2.6
Updated: Mar 27, 2025
Complaints 12982
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Axis Bank reviews & complaints(12982)

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J
janhaviab
Mar 27, 2025
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Minor Account opening

Address: Axis Bank Nashik road Branch

I have my own savings account in Axis Bank Nasik Road branch. from past 6+ years, Last week I have initiated to open minor account for my Son. Have given all the required documents including a cheque of 26, 000 INR. The cheque got deducted immediately and even after 6 days the account is not got opened. Got message "Your application is on hold due to an error"
unable to understand - inspite of giving documents like mine and Sons AADHAR,...
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Lalit Tiwari 23
from Indore, Madhya Pradesh
Feb 28, 2025
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urgent complaint regarding non-payment of claim and lack of assistance

Dear Sir/Madam,

I am writing to express my deep frustration and disappointment with both TATA AIG Health Insurance and your bank, which acted as the intermediary for the policy. Despite submitting all required documents, including original documents, and following the necessary procedures, my claim remains unresolved, and I have not received any communication or assistance from either TATA AIG or your bank.

I...
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A
AfsalCP
Feb 20, 2025
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No Signature on DD

We recently closed our bank account with Axis Bank and received a Demand Draft (DD) for the balance amount. However, when we presented the DD at HDFC, it was returned due to a missing authorized signature. Is it the responsibility of a branch to issue a DD without the required signature?...
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A
Abshy
Dec 13, 2024
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Grabdeals cashback not received

Hi,

I had placed an order worth INR 5810 on Myntra using Axis Bank Grab Deal offers[1] to avail a 10% instant discount and 6% cashback. As per the Axis Bank (Grab Deals) Terms & Conditions, if no confirmation SMS is received within a week of the transaction date, a support ticket can be raised via their portal [2].

However, the support portal is non-functional despite repeated attempts on iOS, Android, and...
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A
Arunkumar27860211
from Patna, Bihar
Dec 5, 2024
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Request for CIBIL Masking and Removal of Derogatory Mark

I have recently cleared the written-off amount associated with my account (Account Number: [protected]), card ends with 4909. but the derogatory mark is still reflecting in my CIBIL score. This is causing significant difficulties for me, particularly as I am currently making arrangements for my sister’s marriage, a critical situation that requires financial stability....
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S
saanroym
from Bengaluru, Karnataka
Nov 28, 2024
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Reactivation of savings account

Address: joy villa , post pithrody , udyavara udupi 574118

Dear Sir / Madam,

My name is Prasan Roy mascarenhas & My Mothers name is Veronica mascarenhas,
Due to Inactivity of Account my Mothers Account is Froozen & we visited to Axis bank Branch Udupi (Court Road) karnataka also given thumb and also collected Aadhaar / Pan / photo while applying for activation of account
After 2 weeks when I visited the Branch for Enquire on Status, they unaware of my request...
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S
SharathKarthi
from Hyderabad, Telangana
Oct 23, 2024
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Priority asap account not activated

Hello.
I opened an axis bank priority asap account by funding 2 lakh, received account number etc in email
Till now it's not activated, customer care says they can't see any details.
Resolve this urgently, i am trying to reach you before taking legal action.
Branch: utib0005176
Contact - [protected]...
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T
tashok20
from Coimbatore, Tamil Nadu
Oct 17, 2024
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Remove not taken consumer loan in my cibil report

Address: tashokkumar20@gmail.com

I don't have consumer loan in AXISBANK, but in my CIBIL report it is showing i take consumer loan on[protected] for Rs.2000/- and Date Reported And Certified
on[protected] and loan number is BEN21E[protected]
so please check and remove the record in my name...
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V
Vicky jha 100@gmail.com
Oct 4, 2024
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Deduction of money

Address: 9/6 haricharan banerjee road

I am a saving account in axis bank branch belur howrah (west bengal), without any email or MSG they always deduct my money from my account today I have deposited 800 in my account without any message or anything they deducted all my money.i am going through financial and medical issues please sir resolv this...
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I do see that every month, 7000 to 8000 rupees getting auto debited from my account. its not small amount. its hard earned money I have reported it to bank they said they look into it in upcoming 2 working days. If banks won't address such issues on priority. then is use of keeping our money in their banks. I do feel that Banks policies have to change. I expect them to take up such issues with immediate effect....
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H
Haripriyasnr
from Pathanamthitta, Kerala
Aug 6, 2024
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Opened a demat account without my consent

I have a salary account with axis bank and last month Axis bank created a demat account without my permission and now they have deducted 529 rupees without my consent. I have not requested for any demat account and not I want one....
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V
Vikas Sharma369369
from Jodhpur, Rajasthan
Jul 22, 2024
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Harassment

Dear team I recently opened a account with axis Bank with account number [protected] and customer I'd[protected].

My account kit was delivered to branch and I visited today ie 22 July in sitapura branch to take my kit. I interacted with one of your lady executive for same.

She refused to deliver my kit as she said that they have not entered my kit in Dms and then I asked that it's not my fault I...
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V
Vkvijay182@gmail.com
from Kolar, Karnataka
Jul 15, 2024
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Credit card amount is huge

Address: #347bowrilalpet Matiyamman Koil Street Kgf

Hi,
My self Vijay here I am requesting for my credit card number 1267 last four digit of credit card the due shows around 120000 which is huge in amount, I here by request you to give me the face value of 50000 where I can pay the amount and settle and close the credit card, as me my self family met with accident I hav had huge problems, personally which I was not able to pay. Request axis bank lalbagh Bangalore branch where the credit...
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khan.wasimraza
Jul 13, 2024
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credit card - harassment calls

I am writing to address a concerning matter regarding my Citibank credit card, account number ****1648, which reportedly has outstanding dues. I am deeply disturbed by the recent actions by Axis bank recovery team in contacting my father and former manager without my authorization or consent. This breach of privacy and harassment of my family and colleagues is unacceptable.

Firstly, I would like clarification on the legal basis...
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C
chirag2011
from delhi, Delhi
Jun 24, 2024
Feb 3, 2025
This thread was updated on Feb 3, 2025
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Indian oil credit card detected amount

Address: Khasa no 104/17 kamruddin nagar nangloi Delhi
Website: www.axisbank.com/retail/cards/credit-card/indianoil-axis-bank-credit-card

I complaint this fuel indian oil spend amount 250, chages 261.80 paise and 400 fuel spend 411.80 charges but axis bank criteria notice 400 to 5000 no charges fuel wave off .but fhir bhe fuel ka charge kahata hai notice padne ke baad mein koi solution nhi hai mila phele koi charges nhi laagte thy...
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P
P Sharma1
from Jaipur, Rajasthan
Jun 15, 2024
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nri banking poor services

My NRI Bank account locked just after single incorrect login attempt for 24 hours. I wanted to perform an important fund transfer now I cannot be able to perform which leads me to financial loss.
Live agent also was not able to help me just standard steps provided nothing else.

Axis Bank does not care about bank service experience of consumer. My money structs for 24 hours due to poor services by Axis bank.
br...
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A
abhishray@25
from Shamgarh, Madhya Pradesh
Jun 14, 2024
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Credit card fraud

I am writing this in regards to my concern i raised with the phone banking team that i received a call from axis bank sales team person with name “Anshu Chaudhary”. He told me i am eligible for vistara signature card for free two year there wont be any charges for two years as this is for testing purposes and later all the charges will be waived on your usage. Today morning also i confirmed with him he told the same thing that it will...
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S
srinichar
Jun 11, 2024
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Address: 830, Manujapatha Road, Kuvempunagar,E and F Block MYSORE 570023

I am not clear why the cheque was not honored? This put me in an embracing situation. I did not get any clarity when I contacted the branch. I need to inform the party reason for not honoring the cheque. Please communicate me the reason for not honoring the cheque
Axis Bank customer support has been notified about the posted complaint.
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    K kanagaraj
    Jun 6, 2024
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    Complaint

    Address: Axis Bank

    போன்பேமூலம்தவராகபணம்பறிப்ப�...
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    Ahmed-7
    May 28, 2024
    May 28, 2024
    This thread was updated on May 28, 2024
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    Address: Hyderabad

    Hello my name is Ahmed, every 1st I receive the money from my organisation. While being in a middle class family we will have a minimum EMI's to pay it doesn't mean we will maintain money like rich do. Every month I am being charged for not maintaining minimum amount for Axis bank. I do have another bank Indusind they never charged or took money from me. From 4-5 months I'm being charged for something and stating not maintaining. One month is okay for not being maintaining. My transaction and emi from the same bank will last till 15 of every month. From 15-30 or 31 it will be Zero. It doesn't mean it will be Zero for longer time salary will be credited by 1st of every month. This is really frustrating and dispute charges right now I'm having 1600 of minus charge.
    Axis Bank customer support has been notified about the posted complaint.
    May 28, 2024
    Updated by Ahmed-7
    I request RBI to take action on AXIS bank's for looting money from middle class people for not maintaining balance on the account for the salaried person's. I was charged -1600 for not maintaining balance this is a really frustrating issue which I am facing right now. On every 1st my money will be deposited by Company till 15 I will pay all the emi and do shopping Blah Blah.. I do have a family to serve It doesn't I will serve you guys every month from 3-5 months I am being charged first I was charged -300,[protected] now This really frustrating because of this i will definitely close my account with Axis from August 2024. Please RBI take action on this, I already started a word with Lawyer and before first i don't wanna see minus balance on my bank account request.
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