Axis Bank Complaints & Reviews

I have purchased a product from flipkart on 2nd october 2021. But have cancelled it the same day as i didnt wanted the product. The seller has initiated the refund the same day. And as it was flipkart Axis bank credit card, flipkart said the refund would reflect by 8th oct 2021. Its already 15th oct 21 and i have still it received the refund. I have not got any satisfactory answer from axis bank, flipkart however says that they will resolve the issue by 18th oct 21, but I dont trust any of them.

I have a savings salary account with Axis bank and in addition to that I have a credit card which I am using from the past 9years, I am paying my credit card bill every month without fail, but last month I forgot to pay my bill, for that Axis bank kept my bank balance on hold as lien amount, the next I cleared my total pending balance on my card, but still the lien amount is not released, I am contacting customer support everyday but they are unable to solve my issue, every day they are saying that the amount will be released witin 2 days, but it has been 15Days now still my amount is not released, I am facing lot of problem with this, I have cleared by dues but I am not getting my money back.

I ordered a product on flikart and I cancelled it flikart is showing money is refunded on oct 11 with refund id: CR21100522163815931704306 but money is not refunded into my axis credit bank account and transaction reference is :ref#[protected]
mail id :[protected]@gmail.com
Phn no:[protected]

Sir,
This is to bring in your notice that i placed an order with amazon on 24/09/2021 via debit card, payment was declined by amazon but amount (Rs 4049 ) was deducted from my account . Order id #[protected] . This amount was then refunded by amazon on 25/09/21 but not recieved in my account . Refund reference id # TRM559TG0000KTOT972U .

I placed the same order again that day, again amount was deducted from my back order id was same as above which i returned due to poor quality . This time also refund (Rs 3720) was initiated by amazon on 28/09/21 but not recieved yet .Refund Reference # TRM559TG0000KTOT9KDY .

Currently my refund 4050+3720 = Rs 7770 is pending . Kindly look into the matter, i will be highly thankful to you .

Hi Team,

This is regarding my credit card application which was approved on 21 September 2021.

My application number ID C1-[protected]-C1

I haven't received my credit card yet . In fact, i have chat with one of your represetative but he also could not find the details and he raised one complaint with ID[protected], but still no further communication.

Kindly help me with update

Regards,
Amit Kumar
[protected]

Hi Team,

This is regarding my credit card application which was approved on 27 September 2021.

My application number ID C1-[protected]-C1

I haven't received my credit card yet .

Kindly help me with update

Regards,
Nitish

Since last couple of days I contacted customer support team, Visited Bank to remove freeze from my saving account no.[protected] but no one is looking forward even after providing them so called DETAIL JUSTIFICATION along with my ID's and sign on form they gave me...but Nothing just a useless bank scaming customer to loot money...

I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks

Dear team,

I have received the following message today, which says
Message 1 at 3:48pm[protected]

INR 59 debited from A/c no. XX4567 on[protected]:43:53 IST at Sign verf chrgs-(UTIB[protected]_. Avl Bal- INR 1007.07. Call [protected] if not done by you - Axis Bank.

I don't think I have issued any such mandate.
Could you please help me to understand what is going on? And if...

Suddenly I received a mesagae saying my money is debited.. Completely 20000.. It looks like fraud transaction.. Pls check and refund my money

I applied for a Flipkart Axis credit card on 26th September 2021. I was told that I will be contacted within a week to complete the KYC process. But the employee called on 11th October. And when I said that I want to cancel the card as I have already taken another card, her reply was "You are not the only customer, we have lots of customers." Her name is Soniya, and the mobile number is [protected]...

Axis bank consolidated charges refund

mobile no : [protected]

SHARANA BASAVA G ([protected])
Account Charges
Period Total Levied Charges Total Recovered Charges
08-2021 238.65 0.00
07-2021 284.20 0.00
06-2021 315.00 171.84
05-2021 300.00 300.00
04-2021 400.00 400.00
03-2021 615.00 615.00
02-2021 400.00 400.00
01-2021 300.00 300.00
12-2020 365.00 227.85
11-2020 300.00 300.00
10-2020 400.00 400.00
09-2020 315.00 315.00
08-2020 550.00 550.00
07-2020 50.00 50.00
06-2020 15.00 15.00
04-2020 600.00 600.00
03-2020 300.00 300.00
02-2020 764.20 764.20
01-2020 300.00 300.00
12-2019 800.00 800.00
11-2019 300.00 300.00
10-2019 375.00 375.00
09-2019 25.00 25.00
07-2019 300.00 300.00
06-2019 300.00 300.00
05-2019 300.00 300.00
04-2019 300.00 300.00
03-2019 300.00 300.00
02-2019 300.00 300.00
01-2019 300.00 300.00
12-2018 300.00 300.00
11-2018 300.00 300.00
10-2018 300.00 300.00
09-2018 300.00 300.00
08-2018 300.00 300.00
06-2018 500.00 500.00

totaly refund my consolidated charges

Dear sir,

As of August month 2021 statement month I have made payment against my LIC credit card statement of Rs. 20, 069.03/- . I have paid Rs.20070/- from my SBI account as on 06.09.2021. I have checked in my mobile portal login till it shows as due Rs.20, 069.03 Due. Once payment
done it should be cleared maximum 3 to 4 working day why it shows still now . So I have attached the payment done receipt and statement of SBI account for your reference. Repeatedly called customer care no response updated to nodal officer axis bank by mail no action taken

1. MY detail below:-

1.Credit card last four digit no 9295
2. Date of birth : 13 November 1978
3. Resisted mobile no. [protected]
4. Account number or Customer ID:[protected]

2.Document attached:-

1. 21 August 2021 credit card statement as you have send.
2. Paid receipt as on 06.09.2021 State bank of India

Note:- This was not the first time all the time same issue i face. Kindly resolve permanently

Hi,
It is with great regret that I have to mail you this. Let me walk you through all the events:

29th Aug : I got a call from your bank, and I did all the KYC and everything for VISTARA PREMIUM CARD.

1st Sept : Someone from your bank visited my house, did verification again.

Since 3rd Sept: I started receiving verification calls, I have added screenshots for the same. They were all saying the same thing, this is the last time verification. No more calls will be made after this. and then I got around 15-20 calls after that.

6th Sept: on one such call I requested the lady to cancel my card as I was fed up with your spam calls. She said ok.

7th & 8th Sept : I received two SMS saying my card application has been declined.

Meanwhile I was in contact with this Suraj guy, screenshots attached. I saw that I have been charged 1700 for my credit card, which I have never even seen, and for which I already received declined sms. I have been constantly informing him to do something about it for the past one month. He has stopped picking up my calls, and today he picked it up and said to mail you guys.

I am getting messages that money will be auto debited from my account for the credit card I never even GOT!!

Please rectify the issue, I want to make it clear, I never wanted the card and I have been strongly saying so to every person I got in contact with. I won't be paying the amount

My axis bank current account registered in my name longjam rosekenedy chanu open in axis bank bishnupur branch, manipur was closed without informing and without my consent. today i recieved a mail saying the account was closed based on my request. this is so absurd as i am using this account for all my transactions. and beacuse of such act from axis bank all my transactions are pending which will incur a huge lost on my business. moreover my balance 0f approx 41, 000/- is being freezed. so, kindly reactivate my account as soon as possible and unfreezed my balance.

I am able to use mobile app but unable to login to netbanking on web, I have tried using all the links (first time user, forgot password, enable loginid) but of no use.
It is showing invalid credentials
All i entered is my registered mobile number or customer id.
Please provide any solution to this problem.
I dont have savings account, i do only have flipkart axis credit card

Close to 50000 debited from my father's account today at 11:54 AM, with a message "50K debited from account XX1404...account proceeds to dd acct."

please help

My account was closed without my consent and all my funds were debited even tough all my kyc update status was 100%.This is really disappointing from a well known bank.

मैने axis bank से PNB में Payment ट्रांसफर की 3700rs पर 3 दिन से पेमेंट पेंडिंग बता रहा है और बैलेंस भी काट लिया है PNB मैं बैलेंस नही आया

Sir
I had cancelled order Flipkart.they send my refund but refund has not credited in my account in four days.please credit my refund in my account