Axis Bank Complaints & Reviews

This branch has a cash deposit machine which will not work most of the time. It says that server down. And branch team no one cares about it. As a customer we are suffering because this machine serves in non working hours we come long way to see the server's is down. If at all they are so busy to care about the cash deposit machine they need to take it off. Rather to display and show off that they have it. There incapable of maintaining the given machine is ridiculous.

Sir I am Udhaya Kumar DSSC my phone number [protected] I am working in Indian army I am In the field, one of the your staff speak bad words because I am not paid loan amount last 3 months this is my mistake sorry is paying but your staff speaking not good place take action sir. I included the number and the word( Why are you acting like a genuine) [protected]. Thanks please

I am to state that someone named Rajesh Sharma, of Technosolutions (India) Limited, located at Navi Mumbai, confirm number [protected], where I applied for Data entry work and given my Aadhaar number, PAN number and other details, unauthorizedly opened an account in Axis Bank in my name misusing my Aadhaar number and obtained Aadhaar OTP stating that he is linking my account with bank for salary payment purpose on 3/8/2018 details attached herewith. He also used his email address and obtained account number and Debit card number and also tried to misuse the debit card and account to illegally transfer my payment in that account and do illegal transaction from the account opened in my name. Despite several requests and visits to Axis Bank Ronini Branch to close the account opened illegally, about a month have passed but till date the account is yet not closed. It is requested that the account be closed immediately to avoid it's misuse.

I further add that the unauthorized account was opened on 3/8/2018, but surprisingly the bank records show that the same is opened on 14/6/2018. I don't know how the bank is operating.

Thanks and regards
Narinder Kumar Luthra
[protected]@gmail.com
Contact [protected]

Without my permission some amount getting debited from my account, it is mentioned in the statement like tip/scg. Visa. Pos. Dt 310818. If i ask customer care they say if i use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. You guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the what is the pain for you to alert a customer. If we repay loan or cc bill you guys keep on msging right why can't do this.

I need a proper response for this and i need my money back till now which is debited.

There was a fraudulent transaction through my card in 2016. It was my mistake i provided them with my otp, i did an fir, spoke to the nodal officer and kept hope till now.. But the amount of calls i have been getting, its hampering my routine.. I want to settle but i cannot give the whole amount as i dint use any of it. How much settlement can be done...

Axis bank account no [protected], kalyan east branch, (Minor to major issue) a/c being guardian a/c i don't understand why they have frozen the a/c and without any intimation. We submitted the required documents on 29/07/2018, but till date it is in frozen state, i am in great need of money but can't do anything. When contacted same reply wait for 2 to 3 days....

I made a transaction of RS 1232 on my BHIM Axis UPI app which is linked to my SBI bank account on 4th of August 2018.The transaction was failed but the money got deducted from my account.Although I raised a query and wrote many emails, my money has still not been refunded.The money is with UPI but they tell me to contact the bank which also denies to process it as my account got debited already. They're playing blame games on each other and not refunding my money.

My name is sunil - [protected], residing in anna nagar west extn, chennai-600101. I stay with my wife aged about 29 and my kid the aforesaid address. My wife has availed a home loan from hdfc bank before our marriage (2014) for around 7.5 lakhs and there is a pending loan principle of 7 lakhs. Due to some unfortunate personal reasons, she has quit her job during the year 2017 and failed to pay about 3 emi's for the hdfc home loan. Since then i have been paying her home loan. Her father was an nri and affected with paralysis early 2018 and due to financial crisis, even he is not able to take the home loan. This is the story so far.

Since i have been paying the home loan emi, i thought of availing some income tax benefits and approached the same with hdfc limited to convert the loan account under my name. Hdfc limited clearly mentioned it is not possible to do for an existing loan. So i approached axis home loan office located in ambattur with the same request. I met mr. Praveen and clearly explained all the above to him, also listed the below in points.

1) the loan has pending emi's which is not paid since a year (2017).
2) i will get the loan tracker only after paying the pending emi now in 2018 to hdfc ltd, when i applied for this axis home loan.
3) mentioned that this loan is only for income tax savings for myself and if there is even singe complication, please stop the loan processing.

Mr. Praveen stated that if the loan pending has been cleared, he will be able to easily process the request. With that statement, i submitted all the required documents and a processing fees of inr 2950/-. Now the loan is been rejected by axis bank with the reason that the old hdfc emi, was not cleared on time. I have informed this very clearly to mr. Praveen that the loan has pending 3 emi's which is 1 year old and that would be paid only when i'm applying the axis loan. I requested to return the documents i submitted and return the processing fees of inr 2950/-. I just got a reply from mr. Karthick that it is not possible to refund the amount.

I totally accept your bank policy and respect the same, but this is totally a negligence of your staff member who has made me pay the processing fees knowing all the bank rules that the loan will not be processed. I request you to kindly make arrangements to refund the loan processing fees of inr 2950 to my account.

Karthick. M
Sales manager
Retail assets & mortgages
Axis bank - ambattur rac
Cont: [protected].

Hello,

My a/c no. :[protected]

I have tried many times to request online (Internet banking) for "cheque book" and every time its failed, on screen i m getting message...

"your request has failed during processing. Cheque book facility is not available for this type of lien reason code reference id[protected] for future communication."
Reference id[protected] for future communication.

I don't know why i m getting this error, its really painful to go every time branch which is located far to me,

Now i am thinking to close this account.. Very poor service.

How it can be resolve now?
A/c no. : [protected]

Hi
I won a benetton bag as a gift by axis bank.
Which ordered dated on July Month but still its not received, it has been 3 months by now.kindly let me know when the product will get delivered and let me know the status of my order.since I am traveling soon I want my bag in three days.

Transaction id [[protected]]
So I requested to you please give status of the same.

Thanks
Revathy
Email id revathy.[protected]@gmail.com

Sir mr rahul manger crm call me from bangalore remote banking. Sir he wants give me a loan agnest my property. My loan account number is phr[protected]. He wants give me a new top up loan morgage loan against my old loan. After that mr rahul refer me to mr. Gopal sharma senior manger axis bank rac branch sodala jaipur. Mr sharma call me to process the loan. Mr sharma say me give a blank check & i give him. After that mr sharma clearing check rs.5900/-in my account without any information pay to axis bank ltd. But they have not processed my loan. So please return my money with interest. Thanks.

I have not debit/credit card with axis bank but having sb account to day they debit rs.867-75 in my sb account without my permission. And this is first time this like transaction has been made some time they debited priscribe amount in my account for not maintaining balance but this time i am maintained correct balance with my account kindly reverse this amount to my account

I had deposited cash in cdm machine of lalganesh branch guwahati-781034 state-assam, machine no-00dprh2965 twice on 15 aug'18, one transaction at 16:27 amounting to rs 67500 denomination: 500*95=47500 and 2000*10=20000 got successfully deposited in the recipient account no-[protected] the other transaction at 16:31:01 cash got deposited in cdm in same account no but i have got a receipt that the transaction was unsuccessful, pls contact branch manager. I had visited the branch and talked with branch manager with an application for resolving my issue. Till now i have not got any solution on it. Since i had not counted the notes, estimated amount that was deposited is approx 70000 to 80000 inr. Request you pls help to resolve my issue and refund the deposited amount which was not credited to recipient account-[protected]. Receipt of successful transaction and unsuccessful transaction is given below along with application letter.

I have got some money credited through IMPS from another account to my axis bank account on 31 August 2018 at 9.00 PM (approx). when I am trying to withdraw this money through atm, it shows insufficient balance. I then quickly logged to axis bank internet banking. I see that there is around 834 rs of amount in lien balance. I am shocked to see this. Why is axis bank eating up my money. there is no explanation for this also

An amount of Rs1899has been deducted from my account yesterday at around 7:06pm after receiving a call related to one asist service. I DON'T want to be a member of asist service. It's unfair to deduct the said amount from my account without a permission. So please refund and deactivate my credit card from one Asist service.

Date of incident :30/08/2018
Relationship no. :5173413
Account number :xxxxxxxx2081
Credit number :xxxxxxxxxxxx2453

Without my knowledge ECPP ASSISTANCE charges 1649/- from my AXIS bank credit card. It is criminal activities are done by ECPP ASSISTANCE

Sir/Madam, I have purchased Credit card from AXIS Bank on 10.08.2018. In 20.08.2018 i have received message from ECPP Assistance for your Credit card account debited 1, 649/- by ECPP assistance. Without my permission One assist Charged 1649/- from my Credit card account after that i have called One assist Complaint Number for Cancellation of My insurance policy and refund the amount there is no response from one assist Kindly Cancel the policy and refund the amount Ecpp Assistance Membership Number : IA4936695.

Hi team,

I am holding a "My Choice Credit card" with your bank last 5 years. Few days back I get a call from your credit card department and they explained and suggest me for "My Zone Card" on which I agree. After few days from this last call conversation suddenly I am receiving "My Buzz Card" at my registered address.

I was totally shocked that the product which was explained to me and on which I was agreed upon was totally different then what I have received. So for that I have complaint to your credit card customer phone banking number several times. Also I visited personally to nearest axis bank branch but they failed to help me as they doesn't have any single information about credit card.

Last but not least I talked with my relationship manager to help me this issue, where he provide me your email address where I am describing you my complete story.

It was fully rubbish and ### that everytime I have to keep up for following up and no response from other side. Kindly help me to get my right credit card for which I was agreed during call conversation or else I don't have any option left to share my experience in social media publicly where you bank name and fame is compromised. As I am totally frustrated to keep looping your team everytime and no resolution was made from other side.

For any query or concern you can reach me anytime on my mobile number which was mentioned under signature part of this email.

Regards
Pratik Thummar
[protected]
pratikp.[protected]@gmail.com

Hide quoted text
On 14-Aug-2018 7:10 PM, Pratik Thummar Yahoo wrote:
Hi team,

I am holding a "My Choice Credit card" with your bank last 5 years. Few days back I get a call from your credit card department and they explained and suggest me for "My Zone Card" on which I agree. After few days from this last call conversation suddenly I am receiving "My Buzz Card" at my registered address.

I was totally shocked that the product which was explained to me and on which I was agreed upon was totally different then what I have received. So for that I have complaint to your credit card customer phone banking number several times. Also I visited personally to nearest axis bank branch but they failed to help me as they doesn't have any single information about credit card.

Last but not least I talked with my relationship manager to help me this issue, where he provide me your email address where I am describing you my complete story.

It was fully rubbish and [censored] that everytime I have to keep up for following up and no response from other side. Kindly help me to get my right credit card for which I was agreed during call conversation or else I don't have any option left to share my experience in social media publicly where you bank name and fame is compromised. As I am totally frustrated to keep looping your team everytime and no resolution was made from other side.

Dear Sir,
I had tried to recharge Videocon d2h dated on 29/08/2018, but due to some reason it is not getting recharged and the total amount Rs. 275/- was deducted from my axis bank savings account.
Still today I have not received my refund into my account, so it is my humble request to you to take necessary steps to refund the amount.
For your reference I have attached the screen shot of failed transaction.
Videocon d2h Recharge
Transaction Id:[protected], Customer name: Vijay P Rahane

Mob no: [protected]

Regards,

Manali Rahane

Dear Sir,
MY AC Bank as bank per statement is Rs. 1546/- But My MSG received from bank Show Rs. 1259.59 if Shopping from market than Only Deducted bal Rs. 1259.59 Balance .

If I Deducted 1546/- Then MSG received from bank Insufficient Balance .

Please Check and Confirm Difference Amount in my A/C Rupees 286.41

MY Bank A/C No. [protected]
kotputli Branch Dist. Jaipur Rajasthan

On 29.08.2018 as per my authorisation an amount of Rs.200.00 was debited from my Bank A/c. With South Indian Bank Kanjikuzhy Kottayam, Kerala for credit of Rummy circle A/C for online Rummy Games.The details oof Transaction are as Follows.
Amount Credited to [protected]@icici
Transaction Ref No.[protected].
Address of Recipient.: Play Games 24x7L3368
Date and time of Transaction: 29.08.2018 at 8.40.07Pm
Either Credit it to my Rummy Account or revere to my Bank A/C.
MyVPA Pin; [protected]@sib.