[Resolved]  B. E. S. T. Undertaking — electricity bill paid twice

Address: Thane, Maharashtra, 400011

Hello,

I use BEST electricity service in Mumbai.

Electricity Bill under BEST was paid twice by me on the dates:
[protected] and[protected]

The bill amount was 1100/-
and I paid 1100/- + 1100/-.

The receipt numbers for both the transactions are:
518764 and 667341

Payment IDs for both the transactions are:
67774782 and 68382900.

Please return the back the access money as soon as possible.

My billing number is:
[protected]*5

Regards
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Yes (3)
May 21, 2018
Complaint marked as Resolved 
B.E.S.T. Undertaking customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2018
B.E.S.T. Undertaking Customer Care's response
Sir,

As per system we have received payment of Rs. 1100 twice and same will be adjusted in next bill.

BEST Undertaking
May 07, 2018
Updated by mufaddal badri
thanks... will wait till the next bill.
 
2 Comments

Comments

As der is no electric supply past 1 Hr in residential area of fort, mumbai 40001. Pls check it.
Consumer No :[protected]

Paid 5800 Online Twice. Kindly refund our amount as per payment made to our card or confirm us the said amount will be adjusted in the next bill. My email I’d is [protected]@gmail.com

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    +91 22 2414 6262
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    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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