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Babyoye.com Complaints & Reviews

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Updated: Dec 29, 2019
Complaints 52
Resolved
12
Unresolved
40
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Babyoye.com reviews & complaints(52)

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G
Georgina David
from Pathardih, Jharkhand
Dec 29, 2019
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about the mark n mia frock bought a few days back

Address: House number 26, bhatia basti, ashok path, 831005

I had visited ur store for purchasing a frock... The actual sp was 702 online but on store i got it for 1290... That wasnt an issue but within a week during christmas she wore it and with one wash its condition is pathetic its all plain white now... I wish to give it back n hope i get a better one... Georgina from jamshedpur [protected]... Its not 5he first time i am buying from your store... Ur store has a goodwill and trust thats the reason...
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M
mailmeysrawat
from Faridabad, Haryana
Nov 24, 2017
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gst charge

Hi team,

I would like to ask if one can charge gst after giving a discount on the mrp.

For example,

Option 1: no additional gst charged


Mrp on an item = rs 1000

Discount offered =50%

Effective price= rs500 (1000*50)/100)

Option 2: additional gst charged


Mrp on an item = rs 1000

Discount...
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S
shailzachaudhry
from Hyderabad, Telangana
Apr 10, 2017
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Poor quality wooden high chair

Address: 500085

This complaint is regarding a wooden high chair I bought on April 8thProduct description is babyoye wooden natural color high chair.
Its been only 2 days since My baby is using it and I see a crack already on the attached feeding tray of the chair.
It appears to be a poor quality wooden that would not last for more than 3 months. And I paid INR 6100 for this piece of trash.
Worst part is the store where I bought it from...
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Ushakiran Alluri
from Hyderabad, Telangana
Mar 18, 2017
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Mom n mee wooden high chair

Address: Hyderabad, Andhra Pradesh, 500032
Website: babyoye

Hi, I purchased your high chair last year june 2016 from aundh store, pune. It was home delivered to us on next day where our luggage was loading into the truck as we were moving to hyderabad. after coming here we could not open it for 6 months after which when i opened and started using it i realized it was not fitting well. When i showed it to hitech city babyoye showroom Mr. Razvi check and told me that it's a defective piece. Later I...
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J
JayaSudha1
from Chennai, Tamil Nadu
Nov 26, 2016
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Didn't give the bill

Address: 603002
Website: babyoye.com

The store in infosys, mahindra city chennai-the lady working here is not responsible to the customers speaking arrogantly to the customers. When asking for the bill she doesn't even respond to it. The bill amount is Rs.728 but she gave the bill only for Rs.428 and told some issues in the system. And rectify the same and provide the correct bill the next day but it has been more than 12 days she is not giving the correct bill...
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P
payal batra
from Delhi, Delhi
Oct 13, 2016
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Refund of money

Address: Mumbai City, Maharashtra

The company has not refunded rs.1000 and there customer care never respond. They said that the refund was done on 29 sept 2016 and today is oct 11 2016. The refund has not been reflected in my bank account yet.

This company is big fraud. They deliver different product n not the one which was ordered from their app/ website. I have ordered grey jeans but they delivered blus jeans. I have requested refund.

I made...
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V
Vishwa Vijay Bhatt
from Noida, Uttar Pradesh
Sep 28, 2016
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Product not delivered. Amount not refunded.

Address: Mumbai City, Maharashtra
Website: www.babyoye.com

I had, ordered a bath tub for my baby on 16th of september'16. For the transaction, I had used my cash back amount of INR 1500, which I had earned from my last purchase.

But the product was not delivered even after about 15 days. And when we track the status now, it shows order cancelled. This is highly frustrating. I was waiting patiently for my product to be delivered and had never cancelled the order. How can Baby Oye cancel...
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T
Tanu810
from Mumbai, Maharashtra
Sep 20, 2016
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Did not refund amount even after 2 months

Address: 400078
Website: Www.babyoye.com

Babyoye are cheaters, they claim to refund the money but never refund. Their customer care is not reachable even after holding the line for 20 mins. I believe they don't even have that much customer base. They do not reply to mails as well and plainly refuse that they haven't received any mail.
I have requested return of products due to size issue, they picked up the products but never refunded the amount.
Now they are not...
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L
lakshmimaha
from Bengaluru, Karnataka
Sep 14, 2016
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Order number by972247 booked on aug 25th not delivered

Address: Chennai, Tamil Nadu, 600073
Website: Babyoye

Hi

I had booked an order by965853 on 18 the august and got it delivered.
However i found the quality of the product not up to the mark and raised for a return, the person had come and taken away the return and my new order is approved on aug 25 th order number by972247, but still the order is not yet delivered.

After nearly 5-6 mails i got a reply from babyoye telling that product isn't available, but...
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S
smritiwalia
from Bengaluru, Karnataka
Sep 10, 2016
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No update on order status

Address: 560067

I have placed 3 orders and none of them is received and date of delivery exceeded.no1 picks call at call centre.Plz let me know the status of all my order id
ID BY983987Order ID BY983938Order ID BY980642date of delivery already exceeded.no change in status.how to go ahead further as there is no reciprocity.call centre never reply on email they say sorry for inconvenience...
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A
Anshul Khatter
from Delhi, Delhi
Sep 3, 2016
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Amount debited but no confirmation about product

Address: Mumbai City, Maharashtra, 125005
Website: babyoye.com

Dear Sir/Mam,

On my order BY953380 i got a cashback of 238Rs. On 30th August i ordered
Ollington St. Collection Kids Purse & Ollington St. Collection Kaleidoscope which cost me 548Rs. I used 238 cashback & paid 310Rs from my credit card.Amount has been deducted but i didnt get confirmation of order then i called up customer care . representative told me either i get a confirmation mail or they will reward back my cashback...
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K
Kamal Mehra
from Noida, Uttar Pradesh
Sep 2, 2016
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Defective/ Used Cot !

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Last evening I have purchased a baby pack and play (Happy Dino) from babyoye store (GIP Mall, Noida) and to my surprise when I tried to install it I found so many issues in the cot.

1. Damping smell from the whole cot difficult to keep child in it.

2. Baby changing station tich button is missing

3. Baby musical toy is not working

4. Cot nets are dirty as its been used earlierbr...
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S
Srinivasa Rao Kaigala
from Mysore, Karnataka
Aug 31, 2016
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Babyoye cheats customers - attracts with offers and neverming about shipping and says no stock

Address: 560035
Website: www.babyoye.com

Babyoye cheats customers - attracts with offers and never minds about shipping. If you call them finally they will say there is no stock. Seems like many customers are facing the problem. Even their customer care says that their website has flaws and the actually dont have stock. Never informs you about unavailability. You have to call them to find about order status. Till then they enjoys your order amount....
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G
Gargi Agrawal
Aug 25, 2016
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Order ID: BY966344

Address: Mumbai City, Maharashtra, 400018
Website: babyoye.com

I had ordered 3 products from babyoye on 19 Aug'2016. Out of which I got only two today i.e. 25 Aug'16 & that too both the products have stains on them firstly & the shoes for the baby are not of the color which I had ordered from the site.

The third product should have also come up with this packet but its not there.

The products are in such bad condition that they cant be called as new.

The contact...
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D
debasis8
from Kolkata, West Bengal
Aug 24, 2016
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Partial item delivered order : by 956157

Address: 560025
Website: Babyoye.com

I have purchased on 08-aug-16, order : by956157. Out of 3 items only 2 items delivered and rest 1 product 'cerelac stage 4 multi grain 5 fruit refill - 300 gms'
Has been cancelled by babyoye.com and no information or refund details has been provided to me. I have followed up several times but no response from other side. Please help in this matter....
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N
Namrata Amod
from Pune, Maharashtra
Aug 23, 2016
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Refund of returned items

Address: 411038

I have purchased clothes from babyoye but even after several mails they aranged for pick - up, after that i continously mailed them abt the refund of my money as there was no reply from their side.. Finally i got a mail on 10/8/2016 abt the process of refund will be done in next 3-4 days, but still i have not received my money in my bank account.. Even today i tried to call them but no one receives the phone & not a single reply from their...
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P
Ping2gbk
from Hyderabad, Telangana
Aug 2, 2016
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Worst service and no update on my order : by 938385 even after 14 days

Address: 500081
Website: www.babyoye.com

Hi team,
Good evening.

Please shut down your business/website, if you are unable to run the business. Its all most 14 days is over, now you are saying that product is out of stock after 10 min long waiting call,. That to i only called to customer care to know the status.

You should update the status, if you have any problem to deliver the product, its shame on you that you should not deliver a product...
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P
Payal Batra Sethi
from Delhi, Delhi
Aug 1, 2016
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Money debited but order not placed

Address: New Delhi, Delhi, 110008
Website: Babyoye app

On july 30, 2016 i have made payment of rs.500 through netbanking via pay u money. However the amount has been deducted from my account but the item still appears in cart and the order was not placed. The website crashed while directing back from banking page to the website and the error appeared.

Please provide refund for the same.

I have tried contacting its customer care via email so response had been received...
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N
neerasharma
from Chima, Punjab
Jul 23, 2016
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Order no. by918870 placed on 3/7/2016 not delivered and no response

Website: www.babyoye.com

I had placed an order on 3/7/2016, for a maternity legging - black (medium) and paid it from my paytm wallet. the last date to deliver this product to me was shown 14/7/2016 at the time of ordering, however, its 7/23 and i still have not received my order.
I called on their number[protected], 2-3 times and waited for almost 10-12 mins each time but it remained on hold for the entire time.
I have sent an email to babyoye customer...
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Divya Sudhindra
from Bengaluru, Karnataka
Jul 21, 2016
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Not satisfied with the quality of the clothes

Address: 560029
Website: www.babyoye.com

Hi team,

I have bought many times at baby oye for my kid and never faced such issue before. my order no. is by918592 and quality of the clothes is bad. i am not asking to refund back money instead atleast provide me a credit note so that i can purchase something really worth my money. i am trying to reach your customer care executives since ages and no one answers my call finally after several attempts i wrote couple of e-mails...
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