Claimed

Babyoye.com Complaints & Reviews

www.babyoye.com

1.2

Updated: Dec 29, 2019

Complaints 52

Resolved

12

Unresolved

40

So far, so good. Babyoye.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Babyoye.com will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Babyoye.com

Having problems with Babyoye.com?

File a complaint and get it resolved by Babyoye.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

Babyoye.com

Recently resolved complaints

View all complaints

No update on order status

Partial item delivered order : by 956157

Refund not received even after a month

Most useful reviews

about the mark n mia frock bought a few days back

Partial item delivered order : by 956157

Refund of returned items

Babyoye.com reviews & complaints page 2

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Mumbai City, Maharashtra, 400093

Website: babyoye.com

Hello dear sir madam I purchased some diaper of rupees 1095 from babyoye on16 the July 2016 and paid via Paytm wallet but some reason my wife not like product so I cancelled same day after 2hours and my order is cancelled and refund I selected manual refund itry so many time to Costomar care number for status but no one attend to call their I sent email also but still wating for reply it s almost past more then 6 days but no clue how to connect...

Helpful

Found this helpful?

Write a comment

Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

Website: Babyoye

I placed a return request for a shirt purchased via order no. By864082. I had to literally request repeatedly for the pick up. Once it was picked up on june 17, 2016, i have still not received my refund. Customer care is never reachable. I have dropped several mails since last ten days. Haven't received even a single response. I have never had such a bad experience from any online shopping website. Being a reputed group, never expected such...

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka, 560 025

Website: www.babyoye.com

I have placed an order by924385 with babyoye on 7th jul 2016. The order has moved to approved status immediately but the order is not being delivered even though the delivery date in 9th jul 2016 as per the update on the order. There has been no response from the customer care either through an email or over a call. Kindly help me raise the issue with babyoye....

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 400010

Website: www.babyoye.com

I have placed an order on babyoye site (order no. by921365) on 5th july, 2016 and done the payment through debit card..
Later tried contacting the customer care but no one picks up the call.. as well sent a mail to them to know the status of my order but no response..
Even when i login on the site and go to track my orders, it shows no orders placed.....

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 421302

Website: Baby oye

My order id is by915149 i recieved wrong size harem pants now i want to return but no one is picking up phone or repkting to my mails please help on following issuse

Regards
Neha...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

Iam arshad. i order a product of denim pant with ribbed - light blue 5-6 yr. my ordey id by904851. i order it on june. i paid by online payment. i cancel my order before shipping. but my amount didnt refund to my account. its a great cheating. i request to immediately refund amount of 630 to my account.
I complain many times to babyoye customer care. but no response and my money didnt refund by them. please solve my problem.....

Helpful

Found this helpful?

Write a comment

Address: Ernakulam, Kerala, 682015

Website: www.babyoye.com

I placed an order for 3 sleepsuits - carter's on july 1st 2016. Order no by917629

Received the package today - july 11th 2016. 1 of the suits i received has stains in several places, it appears to have been washed (Several times), faded yet has a tag in place - mom and me tag. The other 2 suits which are in a new condition (As expected) have a carter's tag.

I have been trying to contact the customer care but...

Helpful

Found this helpful?

Address: Vadodara, Gujarat

Website: Babyoye

Hello

Babyoye store at vadodara central square.

There is lady named avni oza, manersless person.

She dont know how to talk with customers

She cheats customer by telling wrong information about offers.

She missguide customers.

She does missbehave with customers.

Babyoye must not keep this kind of person at store as employee.
br...

Helpful

Found this helpful?

Write a comment

Address: North Goa, Goa, 403001

Website: babyoye.com

This is the worst customer service i have ever come across
no one picks the phone nor there is any reply on email
I have placed order on 12th June 2016 and still the order not dlivered
Hopeless service...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 210304

Website: www.babypye.com

Order#BY899279
I had ordered some apparel from BabyOye but due to non delivery on time, I had requested the order to cancel. This has been more than a week now and neither the order is showing cancelled nor my money is refunded till now.

I tried calling your Customer care multiple times but even after waiting for more than 30 minutes in the queue, it never connects me to its customer care. That is really bad as a customer...

Helpful

Found this helpful?

Write a comment

Address: 560037

Website: www.babyoye.com

On may 22, 2016, i exited by the baby oye offer flat 50 % and i ordered few of my baby girl dresses, then i done payment through credit card. Finally the respective amount 2650.50 is debited nicely, but cheated with no orders. And several times i contacted customer care is only have one phone number no body received phone.

I am in really confusion to whom i should contact now who will resolve the issue. But one thing i am...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110085

Website: Babyoye.com

I have received your order which is almost expired packed very unclean. I've never seen such disgusted online store. This is a matter of your prestige. Please replace your order as soon as you can. I had called you on the number given below. You people are so mismanaged... Not even have courtesy to receive your customer's call. Replace or return my money....

Helpful

Found this helpful?

Praveen Reddy
May 2 (7 days ago)

to care
Hi Team,

I have placed an order and got the below error message at the end of the transaction. Could you please check if this transaction has gone through.

Regards,
Praveen G
=======

for this i got below reply 6 days back that too when i contacted though phone waiting in a queue for a such a long time,...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 400072

Website: www.babyoye.com

I have placed an order for two products of rs 770 on 2nd may 2016.The website got crashed at payments landing page. My amount has been debited and the order has not been captured by babyoye's site.

I have paid through paytm wallet paytm transaction id is [protected].
I called customer care and waited for 40 minutes and didnt got any response.
Very pathetic service by babyoye phone and email customer care....

Helpful

Found this helpful?

Write a comment

Address: 500090

Website: babyoye.com

I tried to purchase a kriti maternity kurta with two layers and placed an order through paytm account on babyoye.com on apr 29, 2016. After that i got a message stating that some error occured and contact customer care. I checked with my paytm account and amount was deducted from my account and paid to babyoye.

I mailed them to know the status of my in completion of order and called twice and waited in call above 30 mins to...

Helpful

Found this helpful?

Write a comment

Website: Www.babyoye.com

Providing all the necessities for the maternal parent from her 1st month till the baby completes his childhood is an appreciable thing. Amazed to your creativity, I bought 3 maxies but it was not worth the price fixed. I saw the stitches getting loosened and coming off the cloth on the day first. And there is only one stitch which shows your poor quality design. Don't know about other products! But please do update your working quality on...

Helpful

Found this helpful?

Website: babyoye.com

Hi team,

I tried to purchase a backpack - "ollington st. Collection: hard top school bag - honeybee" and placed an order through my credit card on babyoye.com on 30-mar-2016. On entering the card details and secure pin, a blank page was displayed. I checked with my bank and as per them rs. 529 was deducted from my card and paid to babyoye.

I mailed them twice to initiate the refund as the order did not go through...

Helpful

Found this helpful?

Write a comment

Address: 712258

Website: babyoye.com

Dear Sir,
I have orderd Pampers pants to babyoye.com on 7th March 2016.
After paying the price throuth my credit card, the order was confirmed.my order no is BY831861.
But after 4 days i have recived a letter from babyoye my order is cancelled.
Kindly take necessary action and charge panalty why my order is cancel without any prior notice.
Arnab Kumar
Contact No : [protected]
Email id :...

Helpful

Found this helpful?

Write a comment

Address: 560048

I liked "Cots & More CotBed 3 in 1 Aspen" in the Phoenix mall babyoye store and spoke to manager to see if there was any sale on display pieces. He confirmed there were two pieces and can give 20% discount. After confirming to buy I verified the price of fresh piece. It was already 20% discounted in form of free mattress. When I questioned the manager, he mentioned he is not interested in selling display pieces. I walked away without buying...

Helpful

Found this helpful?

Write a comment

An order BY589156 for 20 packs of Huggies: dry diapers S-30(upto 7kg) was placed on BabyOye.com 14 July 2015, of which I was sent a confirmation as approved, but later called up and told by an person saying the order cannot be fulfilled as it exceeds the maximum quantity of the order. He advised that the maximum they would be able to provide is 8 Packs. I called back and spoke to pervez and was then transferred to his supervisor clara dsouza...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR