Bags Planet — the order id 22741 dated 31/12/2017 did not received till date

I have order the given below items but till date nor received the item neither the money return

Order details
Order id: 22741
Date added: 31/12/2017
Payment method: online payment
Shipping method: free shipping e-mail: [protected]@yahoo.com
Telephone: [protected]
Ip address: 117.225.36.71
Order status: placed, approval soon
Instructions
Payment successful for instamojo payment id: mojo7c31005a42252709
Payment address shipping address
Brijmohan ramketa
Building no.1 h. P state coop. Bank ltd. Ho the mall shimla
Shimla 171001
Himachal pradesh
India brijmohan ramketa
Building no.1 h. P state coop. Bank ltd. Ho the mall shimla
Shimla 171001
Himachal pradesh
India
Product model quantity price total
Casual red leather handbag set 4pcs
- color: red cbg007c 1 ₹899 ₹899
Sub-total: ₹899
Free shipping: ₹0
Total: ₹899
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