Bajaj Allianz Complaints & Reviews

I am a Gaz Officer in Ministry of Defence. I took a Life Insurance Protect policy of this Co., Policy No. 2770816 in Aug 2003 at Kanpur. Its bonus payments are scheduled to be issued after every 3 years i.e. first payment of Rs.10,000 (ten thousand) was due to be given in Aug 2006. But it was made in Oct 2007 and that too after visiting to their office for so many times leaving alone telephonic calls. Next payment of Rs. 15,000 (Fifteen thousand) approx. was scheduled in Aug 2009. But before that in Aug 2008 I got transferred to HQ, New Delhi. At that time I had to look after for accommodation at Delhi or Gurgaon (to be with my parents), which took few months to get a good one. Unfortunately I suffered with Arthritis and could not connect to this Co. to change my address from Kanpur to New Delhi. In March 2010 I went to Kanpur and went to their office at GT Road, Near Gumti Gurudwara and asked about the payments and requested to change my address. At that time they told me that one cheque was sent at your previous address (P-59/2, JCO, Raksha Vihar, Shyam Nagar, Kanpur). When I came back to Delhi, I went to CP office and applied for change of address on 9th Aug 2010 along with a Cancelled cheque. I gave these things to one Mr. Sanjeev. He assured me that the payment will be done within 15-20 days. Around 15 days back (mid of September) I enquired with him whom I had given the application along with the Cancelled cheque and he told me the payment of Rs.14,962/- has already been cleared from their office to my SBI A/c No. [protected] through Standard Chartered Bank Cheque No. 818986 dated[protected], which is not true. I can show my Pass Book that there is no entry of any such cheque about which they are claiming. I am in touch of Mr. Sanjeev almost after every 2-3 days and he expalins me that I have already written to My HQ thru email and as soon as I get any reply I shall convey that to you.
Sir I am worried that whether I will ever in receipt of this money or not. Kindly do the needful.

Thanking you.
Renu Ahuja

IC CODE: [protected], NAME: PRAVEEN LAHOTI

SINCE I WAS A IC OF Bajaj Allianz Life Insurance CO I SHOULD GET THE COMMISSION FOR THE PREMIUM PAID ON POLICIES MADE BY ME.. AS I HAVE DISCONTINUED THE SERVICE OF IC THEY ARE NOTSENDING ME THE COMMISSIONS FOR 4-5 YEARS.. PLEASE LOOK IN TO THE MATTER AND DO THE JUSTICE

Dear Sir,
I have Unit Gain Plus Gold Size One Policy of above number Which I purchased on 11th Feb 2008.
I Purchase it from Jankalayan Sahakari Bank, Ghatkoper (W) Branch. While Purchase the same your
agent in jankalayan bank told me after 3 years you can surrender the policy and take the mony as per
NAV when you surrender the policy.

Now I want to know, whether I can surrender My policy & what are the charges for the same.

Regards,
Arun Angne
Mob No.[protected]

I hold a two wheeler insurance OG[protected]-00035152.Its valid till 5-Aug-2010
I have been trying to renew the insurance through online on 6-jul-2010 and 22-jul-2010 the site errored out. I raised a request to contact me on Three occasions in the month of August and the call center person says some business guy will contact me and ended up in no one contacting me. Now when I make a grivence to bajaj allianz they are saying they cannot renew my insurance I will have to go to the branch for this.I work on a 9-6 job and I cannot go out on this time thats why I am trying to renew through online when there is no use of the online portal and the customer care I dont understand what kind of business bajaj allianz is trying to do.
If I take another insurance I might miss out on the NCB now.

I went to chennai anna nagar branch of Bajaj Allianz where i was shocked after getting the reply for my query that the surrender charges for capital unit gain is coming to a tune of Rs. 6000 where am getting a benefit of Rs. 579.00 and it is around 55% of the capital units.
request you to kindly clear my doubt about ur calculations on surrender charges....

fund switching not done in time for that i have lost 50,000-00 in 11 days,and giving complaint in the company has not helped me.

D/Sir,

My policy no.is[protected] and name of policy is CUG.I have deposited Rs.20,000/- as premium on 16/2/2010 at your kankar bagh Patna,Branch office.I did not get proper receipt of that deposit.If feasible then pls. furnish hard copy of receipt at my residential address which is in your record.

Secondly, please furnish me in detail about my fund value of policy as well as current NAV.
My mobile no. is [protected].Feel free to convey me on mobile.

Thanks. Pramod K. Jha

Sir , I have taken bajaj alianz policy in sep-2007 of primium of 10000=00 RS and contiuous pay every one year in sept and totally primium pay 30000. company invested my fund to another share market and I could not get profit and my value of fund in last two day before from taday were 30000 after four year.
how to customer will gain by this company and long time take fund in it.But a bank gain us interest and profit. How can we belief to company. Company says that it becomes on share market in which fund is submitted. How to we confirm we invest?.
vinod

as I have applied as per online portal of bajajallianzlife for igainii I think of Accelerated mid cap fund as in Capital Unit gain but allocation is per acc. mid cap fund ii with less attractive nav. The fact of two different funds not shown in the i gain ii plan. also fact sheets for all the funds are not available on website so as to switch our investments to the best funds.

Mukund Bongale
[protected]

dear sir/mam,
I am Jay Singh Rathor and my employ code is 5977.
I have recieved your f&f statement message on my mobile on 08/09/10 that as per my f&f statement Rs 2299/- is fond due an payable to me by the company.So please give my f&f statement.So grant me as soon as possible.


thanking you.



Jay Singh Rathor
jhansi
Ecode: 5977
mob: [protected]

Dear Sir

I have two cars
(a) Wagon R already insured with national Insurance and insurance expiring on 22/09/2010.Policy no 70536482 dated 22/9/2009. valid till 21/9/2010
(b) maruti Esteem already insured with bajaj allianz and insurance expiring on 3/9/2010. . Policy no OG[protected]-00003770 valid till 3/9/2010.

On 25/8/2010, an agent of Bajaj allinaz approached me to renew both these policy for comprehensive insurance at a total cost of Rs 15077/- (Fifteen thousand seventy seven only) with details as given below

(a) Wagon R with the value of Rs 3,10,000 at a cost of 6955/- with NCB and discount.
(b) Esteen with a value of Rs 3,25,000 at a cost of Rs 8122/- with zero NCB and discount.

Accordingly I paid Rs 15,077 vide ch no 965933 dt 26/8/2010. This cheque was cashed also from my bank.He have me the cover note for wagon R, indicating that as this is from national insurance cover can be issued, but as the other car insurance is from bajaj itself, this is not required to be issued, Direct policy will come to me.

I got wagon R new Policy no OG[protected]-00018626 issued by Bajaj allianz for my wagon R car for Rs 6957/- for the period valid till 21/9/2010.

But till date I have not received the Policy for Esteem car, for which the old policy has expired on 3/9/2010.

I also have booked the complaintrs on their call center vide no 6803440 on 11th sept and 6869346 on 16th sept, but till date I hv not recd any assurance of the policy.

My policy no. is [protected] and date of commencement of plicy is[protected] as well as due date of premium 10 octomber of every year.Why should company tell me that your policy has lapsed? I want to surrrender ,as I was being told that you can withdraw your whole amount after 3 years. How much return I will receive on submitting on[protected].Please inform ,my email id is sawe.[protected]@gmail.com and my contact no.are[protected], mobile no.[protected].Name of insured-Mrs Nirupama sawe(wife) Product code-62

I have joined in a Bajaj allianz insurance plan i=under Equity groth fund. I have paid Rs 10K in 2007 and after that no payments were done.at the time of allotment , on the certificate they have marked that i hold 802 units @Rs.11.845.Now they say that the entire amount is lapsed since no recurring payments have been made after 2007.Though my insurance coverage may have lapsed, will my entire money be lost?anyone aware of these msappropriations of the insurance companies, pladvice me how to sort this issue and how to get back my moey

WE ARE USED CAR DEALERSHIP( CARAVAN CARS) AND WE ARE THE CHANNEL FOR THE BAJAJ ALLIANZ MOTOR INSURANCE. BUT WE WERE NOT AT ALL COMFORTABLE WITH THE SERVECES OF THE CHANNEL MANAGER /SALES MANAGER OF MY CHANNEL. WE WERE PUTTING BUSINESS IN PRABHADEVI BRANCH WITH MR KIRAN BAKSHI WHICH HAS NOW SHIFTED TO ANDHERI. OUR COMMISION OF SOME CASES IS PENDING SINCE MAY 2009. WE CO-ORDINATED AMPLE OF TIME WITH KIRAN BAKSHI REGARDING THIS, BUT TILL DATE ALL THE COMM ARE STILL PENDING. KIRAN BAKSHI OR ANY OTHER CONCERNED PERSON IS NOT BOTHERED TO PICK UP THE PHONE. WHAT TYPE OF MANAGEMENT OR EMPLOYEES MUMBAI BRANCHES HAVE. FOR THIS TYPE OF SERVICE AND COORDINATION, WE HAVE STOPPED PUTTING BUSINESS WITH BAJAJ ALLIANZ. BECAUSE OF THIS TYPE OF EMPLOYEES THE BRAND NAME OF BAJAJ ALLIANZ IS GOING ON (WORST).
WE WOULD NOT SUGGEST THI8S CO TO ANYBODY.

Dear Sir,

I have a 1.5 year old Bajaj Pulsar. 1 month back my bike which was parked near a tea shop was hit by another bike (drunk driver). An FIR was filled and a claim was filled with Bajaj Allianz my 2 wheeler insurance provider. The vehicle was taken to a Bajaj certified showroom for inspection. the Bill amount was around Rs 10,000. It has been more than 1 month and the insurance company is saying that they cannot pay the claim as the photo of the vehicle was missing on its policy renewal. the Photo was taken, but it seems that it went missing. If the photo was missing what can I do for that. Initially they told that they will pay only 80% of the value of items to be replaced. but now they are not paying me anything.

Kindly advice what has to be done.

Franklin Rajesh

Bajaj alianz had renewed my car insurance in july and a agent contacted me for the same,for the last 4 years since the car was purchased , i am having the insurance from the same company. The agent issued me a covernote and told me that the policy will be recieved in 7 days. Sine 24th july the policy has not been recieved. On contacting the agent , he says since you have taken claim therefore the policy cannot be issued. on further talking to the branch head in Nehru place delhi on 21st aug,10 , he told me that he will get the policy issued. now as of today(5/9/10) the policy has not been sent or any information or contact or call whatsoever from the company has not been recieved. It is totally a lack of responsible behaviour and customer harrasment on the company's behalf. If this is the state of affairs of a big company like bajaj alianz that it is really a pity and shameful.
My Contact information: Kamlesh kathuria, email id: [protected]@gmail.com

I am a policy holder of Bajaj Allianz Capital Unit Gain One no. [protected] date of commencement is 4/6/2007 with an annual premium of 60000/-. I have already paid 180,000/- for 3 years and do not have any information either about the NAV or balance units.

Can somebody help me as the Bajaj website is not working. Tried a thousand times!!!!!!!!!!

want to know the nav of bajaj allianz equity growth fund statement & what is status of my policy no.[protected]

can i use this policy for my all family


email ID - [protected]@gmail.com

I have invested in Bajaj Allianz life insurance company Rs 36000/- in three installaments.

End of 4 years I got Rs 28000/- fro them. They put many chanrges which were not known to us.

The mail communications with company is given below.

But they are offering only Approx Rs 25000/- by some fake calculations (like heavy mortality charge, policy admin charges, Surrender Penalty etc)



I have invested Rs 36000/-



I request your intervention please.



With Best Regards,

D.S. Patil || Mobile : [protected]




[protected][protected][protected][protected]

From: [protected]@rmpadmin.com [mailto:[protected]@rmpadmin.com] On Behalf Of Customer Care RMP
Sent: Friday, August 20, 2010 2:20 PM
To: PATIL DHARMARAYAGOUDA S [ Manager (Development) , Pune CVBU , ERC - S ]
Cc: [protected]@bajajallianz.co.in; [protected]@rmpadmin.com; [protected]@rmpadmin.com; [protected]@rmpadmin.com; [protected]@rmpadmin.com; [protected]@rmpadmin.com; [protected]@rmpadmin.com
Subject: Re: Policy number:60641511



Dear Customer,



Good Day to you...



With reference to your below email, please note that if you want to surrender your Policy, than contact to your nearest Insurance Company and make your request for surrender of Policy.

On Fri, Aug 20, 2010 at 1:57 PM, <patil.[protected]@tatamotors.com> wrote:

Dear Customer care,

We had enough discussion as given in trailing mail about your rules and
regulations.

I have completed 4 years after first investment made.

Total amount paid Rs 12000x3=Rs 36000/-

I want to withdraw my amount.

Please note that I don't want to hear about any hidden charges or any
cheating charges.

Request you to promptly return my amount (MEHANAT KA PAISA, PASINA KA
PAISA).

Even if you not provide any benefit to me, that is ok.

Please return complete amount Rs. 36000/-

Else, give me your CEO's contact number.

With Best Regards,
D.S. Patil, Mobile : [protected]
_______________________________________________

-----Original Message-----
From: [protected]@bajajallianz.co.in
[mailto:[protected]@bajajallianz.co.in]
Sent: Saturday, May 29, 2010 9:51 PM
To: PATIL DHARMARAYAGOUDA S [ Manager (Development) , Pune CVBU , ERC -
S ]
Subject: RE: Policy number:60641511



Dear Sir,

In reference to your below mail, we have tagged your request under I
track Number: 4990120.

You may do the fund switch for said policy you have five fund available
in the policy as below.

1) Equity Growth Fund 2) Accelerator Mid Cap Fund
3) Equity Index Fund II 4) Bond Fund 5) Liquid Fund

For further assistance kindly provide us your updated contact number.

For any clarifications or assistance, please feel free to contact us,

Thanks and Warm Regards,

Sanjay C.

Customer Focus Unit

Toll Free Numbers:

Tata Users[protected]
Bharati Users[protected]
BSNL Users[protected]
Reliance Users[protected]

Fax number [protected]
Email id [protected]@bajajallianz.co.in
________________________________________________________________________
__________________
From : patil.[protected]@tatamotors.com
Send : 29-MAY-2010 04:02:55 PM
Subject: RE: Policy number:60641511


I think you have not understood my question.

I am not interested in fund transfer.

I want to withdraw my amount after 17 Aug 2010.

My query is I should get at least what I have invested (Rs. 36,000/-).
Forget about the interest.

With Best Regards,
D.S. Patil

-----Original Message-----
From: [protected]@bajajallianz.co.in
[mailto:[protected]@bajajallianz.co.in]
Sent: Saturday, May 29, 2010 3:54 PM
To: PATIL DHARMARAYAGOUDA S [ Manager (Development) , Pune CVBU , ERC -
S ]
Subject: RE: Policy number:60641511

Dear Madam,

In reference to your mail, we have tagged your query under I track
Number:4790276.

As per your mail regarding the Fund switch please find the details for
same:

Fund Apportionment is a facility that allows a Customer to modify the
allocation of amount of future premiums into a different investment
pattern. Change of allocation shall not apply for accumulated funds.

Fund Switch is the facility provided to the Policy Owner to change the
investment pattern by moving fom one Investment Fund to another Fund
amongst the available funds under the policy. Fund Switch is Applicable
to accumulated funds only and not for future premium allocations. A
switch is permissible only for Unit Link Policies

If the customer is doing online fund switching and Apportionment, he
needs to remember the following points:

If the fund in which you want to switch is not present in your policy,
then kindly click on option Create fund In create fund you will be able
to change the apportionment & place a request for adding new desired
fund; this will take a day to execute the request Then kindly go to fund
switch & place a request for fund switch into the new fund

Fund switch is switching of amount/units between existing funds. Please
note that when you pay your next renewal premium your money will be
allocated as per apportionment specified by you at the time of policy
purchase & not as per any past fund switch (es).
If you want your future renewal premiums to be allocated as per
apportionment requested by you as per recent fund switch, then kindly
change the fund apportionment
accordingly.
Please feel free to revert.

Thanks and Regards,

Danish S.

Tata Users[protected]
Bharati Users[protected]
BSNL Users[protected]
Reliance Users[protected]

Fax number [protected]
Email id [protected]@bajajallianz.co.in

Thank you for reaching the Customer Focus Unit of Bajaj Allianz Life
Insurance. It is our endeavor to serve yo as quickly as possible.

For further related queries or concerns mail us at
[protected]@bajajallianz.co.in .In case you are not satisfied by our
response; you may kindly escalate according to escalation matrix.

malthi.[protected]@bajajallianz.co.in

________________________________________________________________________
__________________
From : patil.[protected]@tatamotors.com
Send : 28-MAY-2010 03:19:10 PM
Subject: RE: Policy number:60641511


It is very unfortunate that I have invsted Rs. 36000/- and at the end of
the 4 years I am getting Rs. 25000/-Approx.

Any how I will recover balance amount from agent along with interest.

I am feeling bad not because of I am looser, but some body cheated me
easily.

With Best Regards,
D.S. Patil

-----Original Message-----
From: [protected]@bajajallianz.co.in
[mailto:[protected]@bajajallianz.co.in]
Sent: Sunday, May 16, 2010 2:37 PM
To: PATIL DHARMARAYAGOUDA S [ Manager (Development) , Pune CVBU , ERC -
S ]
Subject: RE: Policy number:60641511

Dear Sir,

In reference to your below mail, we have tagged your request under
itrack number:4790276.

Kindly accept our sincere apology for delay in replying and
inconvenience caused to you.

We would like to inform you that surrender charges is applicable on the
95 % allocated units that was invested in first year premium. The
capital units allocated in your policy was 890.625.

Do call us Toll Free No.: 1-800
[protected]free call from any network
mobile/landline) for the further assistance.

Your co-operation will assist us to serve you better!

Thanks and Warm Regards,

Umesh S.

Customer Focus Unit

Bajaj Allianz

Toll Free No.:[protected]
Fax Number :[protected]

Thank you for reaching the Customer Focus Unit of Bajaj Allianz Life
Insurance. It is our endeavor to serve you as quickly as possible.

Our Customer Service Executives will revert to you shortly on your
email.

In case you are not satisfied by our respons; given below is our
escalation matrix. You may kindly escalate your case to the email id?s
below.

Sandeep.[protected]@bajajallianz.co.in



________________________________________________________________________
__________________
From : patil.[protected]@tatamotors.com
Send : 15-MAY-2010 04:00:52 PM
Subject: RE: Policy number:60641511


Surrender penalty % of which amount?

And clear me how much in my case?

With Best Regards,
D.S. Pati
l

-----Original Message-----
Fom: [protected]@bajajallianz.co.in
[mailto:[protected]@bajajallianz.co.in]
Sent: Saturday, May 15, 2010 3:12 PM
To: PATIL DHARMARAYAGOUDA S [ Manager (Development) , Pune CVBU , ERC -
S ]
Subject: RE: Policy number:60641511

Dear Sir,

In reference to your mail, we have tagged your query under I track
Number: 4790276.

We deeply regret the inconvenience caused to you.

As per our telephonic conversation, hope we have cleared your query.

You have opted for "Capital Unit Gain"; the policy premium term is of 20
years.

The annual premium allocation is 95%, the allocation rate for all top up
premiums is 98%.

The unit-linked policy has three years of lock in period. After three
years, customer gets facilities of premium holiday, partial withdrawal,
or surrendering the policy.

The premium paid by customer is invested in stock market. The stock
market is volatile.

The surrender charge is applied on Capital Units only and r
ecovered by the redemption of Capital Units, please check the below
given surrender charges details:

Year Surrender Penalty
Completion of three full policy year: 56%
[protected][protected]-- 54%
[protected][protected]---- 52%
[protected][protected]-- 49%
[protected][protected]---- 47%
[protected][protected]---- 44%
[protected][protected]- 42%
[protected][protected]--- 3%
[protected][protected]-- 36%
[protected][protected]-- 32%
[protected][protected]---- 29%
[protected][protected]- 25%
[protected][protected]--- 22%
[protected][protected]--- 18%
[protected][protected]---- 14%
18---
[protected][protected] 9%
[protected][protected]--- 5%
[protected]
[protected][protected] 0

The "Capital Unit" is a unit allocated in respect of Regular Premium,
payable during the first policy year.

Thanks and Warm Regards,

Shivangi T.

Customer Focus Unit

Toll Free Numbers:

Tata Users[protected]
Bharti Users[protected]
BSNL Users[protected]
Reliance Users[protected]
General Insurance:[protected]
Fax number [protected]
Email id [protected]@bajajallianz.co.in

Thank you for reaching the Customer Focus Unit of Bajaj Allianz Life
Insurance. It is our endeavor to serve you as qickly as possible.

For further related queries or concerns mail us at
[protected]@bajajallianz.co.in .In case you are not satisfied by our
response; you may kindly escalate according to escalation matrix.

1) vaibhav.[protected]@bos.bajajallianz.co.in

2) Sandeep.[protected]@bajajallianz.co.in

I had invested in Baja Allianz Capital Gain scheme of 10 years period with annual instalment of Rs10,000/- with locking period of 3 yrs.The projection shown at the time of investment was Rs43,850/- after 3 yrs and part payment allowed Rs28,850/- after retaining 15,000/-.But after 3 yrs the co. shows the actual fund value of 28990/-against investment of 30,000/-The withdrawl allowed is 8850/-after retaining 20,000/- instead of 15,000/-
The fund value is dipping and to avoid withdrawl from scheme the co. imposes penality of approx.30% i.e surender value will be 20,000/-
As such fund management is fraud