Bajaj Allianz — two wheeler insurance

Address: B35 woodland Apartments Kothrud, Pune, Maharashtra, 411038

I purchased bajaj allianz two wheeler insurance from policy bazaar for my vehicle mh12nz2355. Now i applied for transfer of ownership of vehicle where ownership needs to be transferred from 1st owner to 2nd owner name. It has been almost more than 2 months the policy didn't got transferred on my name. I am following up with policy bazaar team but everytime i get reply that policy issuing company is delaying it from their end. I have uplaoded inspection video twice on policy bazaar site still nothing happened. Kindly initiate further process on priortity or initiate refund and cancel policy (Screen shot attached)