[Resolved]  Bajaj Allianz — two wheeler - liability only policy

Address: 743252

Website: www.bajajallianz.com

I bought a two-wheeler liability only insurance for my bike on 24th july 2018. The policy no. Is og[protected]-00018330
There was a mistake on the delivery address as well as the d. O. B.in the policy form which was filled up by the sales agent named, sandip (Email id. Sandip. [protected]@bajajallianz.co.in). He also told me that the policy document will be delivered within 7 working days on that given address.
Right now, from the 24th july, im trying to contact the customer service for the clarification of the address as well as the dob, that why its been filled up with wrong information in at least 13-14 emails as well as using their grievance form. Till now, neither i got my policy paper nor any contact/response from their end.
So, today while searching on the internet regarding their services on facebook as well as other online platforms, found out that they were doing this exact same thing for many years with thousands of customers - once payments have been made, they became invisible.
For convenience, ive also attached the soft copy of my policy document with it.
Each and every place i tried to contact them and all of them have the same words - please bear with us.. We will get back to you within 24-48hours... Simply they are avoiding the matter as the payment has been made. Neither got the explanation of that issue nor the original insurance documents.