Bajaj Finserv — about elite emi card

Address: 290 new plots jammu, 180005

I am abhinav bhagotra from jammu having registered mobile no. [protected]. i was called for upgrading my present emi card to elite emi card by paying rs. 4999. i paid the amount and i god my digital emi card on the app but with same limit and no gift vouchers as promised. now i ma trying to call them on toll free no. and they say that the elite emi card department is different and the toll free nos. they give are not working. u r therefore requested to kindly increase my limit from existing 145000 to 300000 and give my vouchers or reimburse my payment of rs 4999.00