Bajaj Finserv — Amount deduction without any consent of customer from bank account

Address: 6th Floor,Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014

I am Shubham Cholkar had my loan account no. 425dpfev145767a user of the Bajaj EMI card, which I use for consumer product purchases and have been regular in payments.

Suddenly I received an SMS stating that a Health card is activated for me and has been charged Rs 589 and taken away from my account.

When I approached Bajaj customer care, they repeatedly sent a templated reply saying that the consent was received on an SMS bot. But I have never given any consent for the health card in any form don't do the act as thieves do... we provide you our bank details with trust not for deducting money without any services.

regards
Shubham Cholkar
Bajaj Finserv loan account no. 425dpfev145767 .
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Bajaj Finserv customer support has been notified about the posted complaint.
 
2 Comments

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Hi,

Bajaj Finance Debited Rs. 118 from my acct as BAJAJFL_MNDTVRCHGS_NOV'19

Purchased Bosch washing machine from Vasanth and Co last October for loan of Rs. 20000

and my EMI start from Dec'2019 and it finished July'2020 - for Rs. 2500 eight months, which has been

finished but now on Nov 23, 2020 Rs.118 has been debited, please inquiry why it has been debited.

Thanks,
Balamurugan

Bajaj Finserv — Amount deduction from bank account

Bajaj Finance Debited Rs. 118 from my acct as BAJAJFL_MNDTVRCHGS_NOV'19

Purchased Bosch washing machine from Vasanth and Co last October for loan of Rs. 20000

and my EMI start from Dec'2019 and it finished July'2020 - for Rs. 2500 eight months, which has been

finished but now on Nov 23, 2020 Rs.118 has been debited, please inquiry why it has been debited.

Thanks,
Balamurugan

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