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Bajaj Finserv Complaints & Reviews

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Updated: Nov 4, 2025
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Bajaj Finserv reviews & complaints page 136

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P
prashanthip
from Hyderabad, Telangana
Apr 25, 2019
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Address: 500059

I purchased a phone on flipkart with bajaj emi card (This was my 3rd purchase) my bank account details were updated but i was charged with bounce fee, some stupid charges even after making all the payment.

I have been working with them since november 2018 to resolve this issue but only to be tossed around.. I went to their branch in dilshuknagar i was literally abused for raising my voice to get them to do the right thing.

Loan account no: 400ecf82187304

First emi: 28th july 2018 for 5000 ref id:[protected]

Second emi: 8th august 2018 for 5000 ref id:[protected]

Third emi: 4th september 2018 for 5000 ref id: nuti[protected]

Someone please look into this and advise, my cibil score is messed up because of their faulty system. Everytime i call the toll free number i am being told 5 days to work on it. Its been 5 months still no update.
Bajaj Finserv customer support has been notified about the posted complaint.
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    Kds0110
    from Mumbai, Maharashtra
    Apr 25, 2019
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    Address: 110019

    Hi,
    Bajaj finserv is claiming us to pay the amount of fraud transaction which was done on emi card which even had not been delivered to us nor activated by me and i am completely unaware of such card, had never received any message of issuing such card to me.
    Had informed bajaj many a times over calls and mails that transaction is a fraud transaction no otp was shared by me to anyone nor received any otp. Even we had paid rs.10000 as full and final settlement amount since the recovery agents were tried calling and threaten me to pay the amount on immediate basis to close the loan and if not paid court case will be filled. Being a senior citizen of india, i paid the negotiable amount to bajaj finserv branch. But later came to know the loan account is still open and outstanding amount has increased due to late charges & fee.
    Bajaj finserv is completely a fraud company which is using a system having lot of loop holes which allow fraudster to take the benefits and fraud the innocent people.
    Bajaj Finserv customer support has been notified about the posted complaint.
    Apr 25, 2019
    Updated by Kds0110
    Why the case is marked as resolved ??
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      P
      Preeti_pnd
      from Mumbai, Maharashtra
      Apr 25, 2019
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      Address: Nagpur, Maharashtra, 440026

      Hi, i have received a message stating that there is a consumer product purchased on 23 april 2019, which i didn't purchased. There emi is set on my bank for product which i haven't purchased or got.

      I have never shared any otp with anyone.
      I assume someone have done fraud and purchased on my emi card. I would want a investigation on it urgently.

      There is no customer aervoce executive whom we can contact on phone. No one answers the phone, its ridiculous.
      Bajaj Finserv customer support has been notified about the posted complaint.
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        V
        vikashroy2010
        from Kolkata, West Bengal
        Apr 24, 2019
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        Address: 12/12 kabi sukanta sarani, Kolkata, West Bengal, 700085

        Dear sir/mam
        I am vikash roy i took a personal loan from bajaj finserv time of agreement i have told that they will charge me 14.5 % rot but they are charging me 18.93% and i went to local kolkata office they said i should told us before and they show me it was on their system it was written 16% for 2, 36, 000 but they disburse only 15, 00, 00 with 18.93 pleas do something.

        For contact - [protected]@gmail.com
        Bajaj Finserv customer support has been notified about the posted complaint.
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          s_sivarajan
          from Coimbatore, Tamil Nadu
          Apr 24, 2019
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          Address: 360 ARUL JOTHI NILAYAM, 5TH STREET EXTN, GANDHIPURAM, Coimbatore, Tamil Nadu, 641012

          Bajaj finserv has deducted rs.117 from my bank account for not using their emi card. Mails sent to [protected]@bajajfinserv.in is not helping. They blocked the card, but debited by bank account without my approval. Written service request placed in the office and sr13521288 is raised, but not solved.
          I want the following:
          A) status of my account closure.
          B) confirmation of cancellation of all emi cards bajaj volunteer issued to me without my request and this has been idle since you guys sent it.
          C) cancellation of ecs authorisation bajaj finserv took from while i took the loan, as the loan is closed as per the agreement.
          D) no more deductions from bajaj finserv from my bank account in future.
          Bajaj Finserv customer support has been notified about the posted complaint.
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            P
            P harish
            from Mumbai, Maharashtra
            Apr 24, 2019
            Resolved
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            Resolved

            Address: Kukatpally, Rangareddy, Andhra Pradesh, 500072

            Collection exexutive named vinay in kukatpally. He uses vulgur language on everyone seriously. Who is giving job to these kind of people. Dirctly he is firing on opposite gender. And when i reported to higher authority means regional manager he is saying sorry. How can i compramise i want to file a case on vinay v. He is begging me in phone that why i made compalint to his regional manager. He is looking for promotion i hope he said anyway i have all the recording what ever he spoken. Kindly take action on him.
            Apr 24, 2019
            Complaint marked as Resolved 
            Nothing just spoken to them
            Bajaj Finserv customer support has been notified about the posted complaint.
            Apr 24, 2019
            Updated by P harish
            It is In the month of Febraury
            Tata voltas cooler purchase in feb.2019 but emi not deduction...but today msg...

            Your A/c 153399 is debited by Rs. 118 on 20Apr19. Avbl Bal: Rs. 1020.11. Info:
            BAJAJFIN_MNDTVRFCHGS_MAR19.

            Plesss sir...how.to deduction money in my account...

            vulgar language on ladies - Comment #3413638 - Image #0
            Please let me know how to pay my emi card inactive fees online today is the last date to pay iam outside help me to pay online through net banking
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              P
              Posco John
              from Bengaluru, Karnataka
              Apr 23, 2019
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              Address: 560047

              ECS DEBIT PAID Paid to BAJAJ C404SPF3860:1000009:TECH PROCESS Refno:404SPF3860 -KEB Hana Bank

              I do not have any loan with this. The only one that I have is a flexi loan for which every month 1 rupee is deducted. I do not understand this charge. Looks like a fraud transaction and also I fail to understand how is Korea bank listed here. I am having a bad time with you Bajaj guys
              Bajaj Finserv customer support has been notified about the posted complaint.
              Apr 23, 2019
              Updated by Posco John
              There is another customer here with the same issue. How can you guys just withdraw for something which customers have not signed up for.
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                S
                satishnimelia
                from Amla, Madhya Pradesh
                Apr 23, 2019
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                lost my mobile

                Address: churu, Churu, Rajasthan, 331001
                Website: www.bajajfinserv.in

                I have lost my oppo f9 pro dated 1 april 2019 in the district churu (rajasthan) and i have submit fir date 2 april 2019
                email id [protected]@gmail.com
                imei no. [protected]
                imei no. [protected]
                add. near new bus stand sainik basti churu (rajasthan)
                all the necessary information attached below
                please give any informatin to related it
                my mobile number is [protected]...
                +2 photos
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                J
                JPRewa
                from Mumbai, Maharashtra
                Apr 23, 2019
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                Address: 17/450 Besides Hanuman Mandir Narendra Nagar Rewa, Rewa, Madhya Pradesh, 486001

                Loan account no. 4a7rcd28482881 dtd. 09/10/2016 financed a refrigerator from pankaj referigeration, rewa by bajaj finserve rewa branch. The noc for loan issued on 15/09/2017 for completion of loan. Afterwards since 13/10/18 an amount or rs. 295 debited from my account by bajaj finserve a total of rs. 900. Now they deducted rs. 117 on dated. 20/04/2019. I have visited several times with numbers of service requests.
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  D
                  DeepakRawat1188
                  from Mohali, Punjab
                  Apr 23, 2019
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                  Address: Dehradun, Uttarakhand, 248001

                  Name - deepak rawat
                  Mobile no - [protected]
                  Loan ac. No.- l2wdeh05883380
                  I have given signed cheques for the loan amount as per your procedure, but everytime/every month i am paying penalty charges for the loan.
                  You people dont bother to provide any assistance for the same and i feel that you are only interested in making more money any how.
                  I require a solution for the same, i request you to look into the matter through the details provided, and in case you need any more details feel free to contact me on above mobile no.
                  I dont want to pay any further penalty charges.
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Sir and madam iam buying water purifier 2maths only not working plz loan stop water purifier company not responsiblit
                  My Bajaj EMI card has been blocked...

                  Kindly Unblock My EMI Card...

                  Name : N.RAVANA
                  Mobile No : [protected]
                  Please send my life insurance phonebinding certificate

                  this email id - [protected]@gmail.com
                  Hi,

                  As per portal offer, it shown you are eligible for 35000 EMI Network Card.

                  I visited nearest Electronic store to Get this card.

                  That person has filled the all the information and at the end he has got massage application rejected.

                  Don't know why it's rejected and it's pre-approved card for me.
                  Please help me regarding this.
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                    `
                    `Muthu
                    Apr 23, 2019
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                    Dear sir/madam

                    Last friday ie. Apr 19th, 2019 good friday i received a call from dinakaran said that you should to court today afternoon as your case is today for hearing.
                    After further inquiry he asked me to discuss with his senior anuradha advocate. After spoke with her she said you signed one form that you owed one insurance loan from bajaj and now you need to pay 20, 052 inr by today (19 apr 2019) 3:30 ist pm
                    I was surprised when got the information from her that a case is filed (She didnt say case number or saaid signed documents).

                    She told me that there is due to bajaj finace company she gave me threatening that i have to pay this otherwise she will block my cbil and other legal documets
                    And pay by online or at bajaj center to pay the amount with penalty.
                    I asked my relative to pay in person but bajaj center cashier said that you only need to pay 400 as overdue but this was not your mistake colection person didnt collect the overdue during ypour last emi.
                    She threatended me like how you have signed the documents without reading the lines but i didnt signed anything like this for any insurance.

                    It was surprised me because i have purchased a samsun-lcd on sep'2010 and bajaj finance finance it but all the dues were clear.
                    There was nothing to pay. There was no post or mail or communication from bajaj or either tis kind of advocates. After 10 years they are asking you havent pay and show me the noc. Since i have paid all my emi i didnt expect noc. Now bajaj scenter said you can send mail to head office that will be cleared and i sent mail as well.

                    I have been physically and mentaly harassed by your concerned person anuradha intentionally and frequently calling during my working hours.
                    This kind o[censored]nfair activities was not expected from renowned concern like bajaj finance ltd. Bajaj finserv
                    I would once again request you to close the matter immediately or i will be forced to go to consumer forum and portal for centralized public grievance redress and monitoring system (Cpgrams) and even post on facebook.

                    Regards
                    Muthuvelan g
                    Loan account no: 4480cd00008043 and 448bal00008045
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Please give me the details of my loan
                    This is my loan account number
                    409DTBED104032
                    What type loan is that
                    I did'nt remember
                    And i don'n know
                    Pleasa give me such a information of my loan.

                    threatening phone calls from bajaj finance advocate for unfair reasons - Comment #3413282 - Image #0
                    Hi Team,

                    This is to inform I have per closed the emi but emi still deducted I’m looking for refund I have already received noc,

                    Loan number : 404PMT94926727
                    Vijay.raja.[protected]@gmail.com
                    [protected]

                    Regards,
                    Vijay R
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                      G
                      Gaurups
                      from Bengaluru, Karnataka
                      Apr 23, 2019
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                      Resolved

                      An amount of rs. 117 is deducted through ecs from my savings account of sbi on 20th april 2019 without any information. I don't have any outstanding amount with this company. I totally don't understand after 3+ year they apply these kind of charges which are totally irrelevant.

                      Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@yahoo.co.in.

                      Transaction ref - to transfer p[protected]tr for ddr bajaj-auto
                      Apr 25, 2019
                      Complaint marked as Resolved 
                      Contacted customer care for this issue. They have charged card inactive fee. I requested to block the card permanently and received refund in 3 days. Thanks to Bajaj CC team for prompt action.
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        A
                        Asifhr
                        from Delhi, Delhi
                        Apr 22, 2019
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                        Address: Vijay Sales, Pitampura, New Delhi, Delhi

                        I have purchased products from pitampura vijay sales, paid down payment and bajaj emi card fee also. It's has been 6+ month, my 6 emi has been successfully passed, no emi bounce. My emi card is showing in wallet but since last 6 month that's status is "still in process" whenever i visit to store, the bajaj executives say that they raised query. Even i have personally written email at there [protected]@ email. But no satisfying solution. Really dump services. Now finally i have taken written proof from them and they have given me last date to solve the query by may 1st week 2019. After that i will move to consumer court. This harassment should be showed in public domain for awareness.
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          Kalavathi Swaraj
                          from New Delhi, Delhi
                          Apr 22, 2019
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                          Address: 560090

                          Hi,

                          Please cancel the R - Shield insurance policy from my card.
                          The customer care person had explained about this to me but since i was bizi i could not hear him properly since he was too fast and later wen i received a message i immediately replied to opt out from this policy.

                          but it wasnt cancelled.

                          Please do cancel this policy since i already have one.

                          I have received a msg that the amount will be deducted .

                          kindly deactivate since i was not aware of it.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            S
                            shelendra singh rao vestigian
                            from Mumbai, Maharashtra
                            Apr 22, 2019
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                            Address: Jhankhari Karada Sagwara, Dungarpur, Rajasthan, 314024

                            BAJAJ FINSERV :APPLICATION NO.-CI/291683/AF company executive called and told to pay premium. I paid now they demanding 16750rs more to generate policy.
                            Please cancel the application and process refund of premium 20, 000/- otherwise I will take legal action.
                            I got A call from [protected].
                            The loan amount was 200000.
                            Now they are saying that refund will take one month.
                            And the process will be done after two days.
                            Is bajaj work like that.
                            If yes it's so bad.
                            There mail id was [protected]@india.com
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              rochnakumar
                              from Lucknow, Uttar Pradesh
                              Apr 22, 2019
                              Resolved
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                              Resolved

                              My samsung refrigerator has cooling issues. I opted for extended warranty from bajaj during the time of purchase. I called up cpp asset care one week ago regarding servicing of why my refrigerator is not cooling. Initially they said that within 24-48 hours my claim will be registered after i get a call from them and someone will come to do the servicing at my house.

                              3 days passed, and finally a cpp representative name sangeeta, called to register the claim. Ms. Sangeeta told me that within 24-48hours, a person will visit my house to check the cooling problem. I registered the claim on 19th april and 24-48 hours has passed yet nobody came. My registered claim number is[protected].

                              Since the repair hasn’t been done, it ruins all the food and it has been extremely difficult for my house to store things in fridge because there’s no cooling.

                              During the time of purchase of refrigerator bajaj finserv ensure us that we’ll get good servicing but now when we actually need it, they don’t provide us servicing since they’re not gaining anything. I understand there’s huge amount of complaints it then cpp should promise something they can’t deliver to customer especially with products like refrigerator.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Dear Customer,

                              Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                              Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                              Regards,
                              CPP Team
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                                arpitha bk
                                from Bengaluru, Karnataka
                                Apr 22, 2019
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                                Address: 560061

                                I have booked the tv in bajaj finserve's emi store the amount got deducted from my emi card and the order authorization has been failed. I have tried cancelling the order but there is no option.

                                I tried calling to the customer care but they have useless customer support help.

                                I escalated via email but no response.

                                They have deducted a huge amount from my emi card

                                Please help

                                Regards
                                Arpith
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  Sayali14081992
                                  from Mumbai, Maharashtra
                                  Apr 22, 2019
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                                  Address: 000000, Thane, Maharashtra, 400603

                                  I m trying to connect customer executive but not able to connect as well as trying to mail but mailing address shows invalid. I want to close down this card as soon as possible.. From last 2 months i m trying to connect to executive but not able to connect so i want close down card since v bad services. Also want to change due date but concerned person or mailing address not proper
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    Raj9606405
                                    from Warangal, Telangana
                                    Apr 21, 2019
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                                    Address: Guntur, Andhra Pradesh, 522004

                                    Hi team,

                                    Please stop phone calls from bajaj finserv regarding personal loan.

                                    I have been getting soo many calls from bajaj regarding personal loan. I spoke to few of bajaj employees that i am not interested to take personal loans still getting soo many calls from bajaj.

                                    Please stop giving calls to my number [protected].

                                    Thanks in advance.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      Minakshi Chadha Pahwa
                                      from Hoshiarpur, Punjab
                                      Apr 21, 2019
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                                      Address: #1764 dhuri line ldh, Ludhiana, Punjab, 141003
                                      Website: [email protected]

                                      Respected sir/mam
                                      I received a msg from bajaj finance that is ur old loan account 4260cd82435224 has been closed that loan monthly emi 2500/ for 12 month pending and replace with new account 426sfpec391515 with a monthly emi 1897/ for 18 months pending with fixed interest 4149.
                                      I never expect this offer from my side. I am happy with my previous loan and i am able to pay easily. So why should we pay
                                      Extra fixed interest ammount of 4149 /. Kindly replace again with previous same loan. Don't try to play a game with us with these stupit offers. Otherwise i wiil send a court notice on your headoffice.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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