[Resolved] Bajaj Finserv — cancel my cpp tele binding 400ctb83701747

Abdul1986

from Hyderabad, Telangana

Aug 16, 2018

Address: Hyderabad, Andhra Pradesh, 500050

Website: www.bajajfinserv.in

Bajaj Finserv added CPP TELE BINDING(400CTB[protected] insurance to my account without my approval. This is shameful service by BajaFinserv. I was thinking to opt-in other services of BajaFinserv and now i know their service. So i am going to stop all my other services with BajajFinserv.

they do unauthorized activity with user account and this is completely illegal.

Bajaj Finserv please cancel it. I tried to call the customer care number many times and sent email to Grievance Redressal and Customer Experience Head about the issue but not response.

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Sep 25, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Aug 16, 2018

Updated by Abdul1986 Bajaj Finserv intentionally hiding the method of cancelling the CCP. I am checking their FAQ page there is no proper information to cancel it.

"The customer can call CPP/Bajaj Finserv’s Toll free numbers to cancel the membership." -- All customer care call are going IVR which then leads to no where.

Verified Support

Aug 25, 2018

Bajaj Finserv Customer Care's response Abdul1986, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Please ignore previous post Thank You.