[Resolved] Bajaj Finserv — cash back

Abhisekh Mukherjee

from Kolkata, West Bengal

May 3, 2019

Address: Kolkata West Bengal, 700129

Hi i am rita das on december 2018, i bought a 65 inch tv from reliance digital madhyamgram west bengal with bajaj finserve finance. At that time they told after two emi i will get rs 1500/ cash back. But i already paid 5 emi still i don’t receive cash back reward. Even they confirm me through mail that they will process the cash back within 30 th april on 12 th of march. But still they are not processing even they are not bother about this. Please help me as soon as possible. My number is [protected]. You can call me for further details & my mail id is mamon. [protected]@gmail.com.

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May 6, 2019

Complaint marked as Resolved

Not resolved still I don’t receive any cash back...

Bajaj Finserv customer support has been notified about the posted complaint.

May 12, 2019

Updated by Abhisekh Mukherjee Bajaj finserve is not even contact me regarding my complaint please do the needful

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Comments

Reliance Digital Customer Care

from Noida, Uttar Pradesh

May 3, 2019

Hi Rita,

Thank you for sharing the required details. We are escalating your concern to the relevant team and will get back to you with an update at the earliest.

Reliance Digital Customer Care

from Noida, Uttar Pradesh

May 4, 2019

Hi,
We are unable to find purchase details from the provided email ID. We request you to share your registered contact number and purchased invoice copy at CSHEAD.[protected]@ril.com for further assistance.

Abhisekh Mukherjee's [Complaint's author] reply, May 5, 2019

Find the attachment.