[Resolved]  Bajaj Finserv — deduction of extra charge from my bank account

Address: Pune, Maharashtra, 248008
Website: www.bajajfinserv.in

Hello Sir,

My name is Ritika Verma i am a consumer durable loan customer in bajaj finance. i ahve purchased a product in march 2017 for whcich EMI's are going on. but they deducted Rupees 295 as charged received mandate fail. Yesterday they charged twice for mandate failed even if EMI is on time. Total amount deducted= 295x3= 885 rupees. I request to refund my amount in my bank account. My bajaj customer id[protected]
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Sep 22, 2017
Complaint marked as Resolved 
I have posted my complaint in bajaj finserv facebook page . within 2 days they contact me and asked for my bank statement. after providing all details they have processed my refund and i got my money back. I appreciate the work done by bajaj finserv to process my request.
Bajaj Finserv customer support has been notified about the posted complaint.
 
3 Comments

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My name is MD Tajuddin i am a consumer durable loan customer in bajaj finance. i have purchased a product in february 2018 for whcich EMI's are going on. but they deducted Rupees 295 as charged received mandate fail. Yesterday they charged twice for mandate failed even if EMI is on time. Total amount deducted= 295x2= 590 rupees. I request to refund my amount in my bank account. My bajaj loan account number 4000CD64140381

My name is Manoj Mahananda i am a consumer finance loan customer in bajaj finance. i have purchased a product in August 2018 for whcich EMI's are going on. but they deducted Rupees 295 as charged received mandate fail. Yesterday they charged 4 time for mandate failed even if EMI is on time. Total amount deducted= 295x4= 1180 rupees. I request to refund my amount in my bank account. My bajaj loan account number 539ECF84748604

My name is Manoj Mahananda i am a consumer finance loan customer in bajaj finance. i have purchased a product in August 2018 for whcich EMI's are going on. but they deducted Rupees 295 as charged received mandate fail. Date 02/09/2018 they charged 4 time for mandate failed even if EMI is on time. Total amount deducted= 295x4= 1180 rupees. I request to refund my amount in my bank account. My bajaj loan account number 539ECF84748604

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