Bajaj Finserv — EMI card Not accepting in urban area

Address:

Satara, Maharashtra, 415517

My name is Akash Pawar
My ID is 27059254
Contact details-
Call- [protected]
Email- [protected]@gmail.com

Subject- EMI card not accept in urban area( Pune City)

I take a consumer loan in Wai city which is rural area before 1 year ago.
All EMI is paid on time only last EMI is pending and it's due date is 2nd Nov 2016.
I want to use my EMI card in Pune for buying a laptop.
But dealers directly tell me Your card is rural area only You can't use this card in Pune City. If you are want to use your card you need to give your Pune address proof.
What's is this????
Why I can't use my card in Pune city.
I didn't have any address proof for Pune City.

Please help.
Waiting for your earlier and positive reply.

Regards,
Akash Pawar